[aerogear-dev] Unified Push Server user management questions

[Jay Balunas]

On Jun 17, 2013, at 8:19 AM, Hylke Bons wrote:

> Hello,
> 
> I've updated the wireframes with the points raised, you can find it here: https://raw.github.com/hbons/aerogear-design/master/aerogear_unified_push_server_admin_ui.png

+1 this is looking really good!  

> 
> I'll address your feedback inline.
> 
> On 06/06/2013 01:38, Deepali Khushraj wrote:
>> * It seems from the designs that the user can add only a single OS-specific variant per app. For example, I can create "Mobile HR" app with a single "HR iOS" variant,  but not two variants like "HR iPad" and "HR iPhone free". I believe Matthias' lexicon states such multiple variants are possible per app. . 
>> 
>> I think the way you've done is fine. However, if we choose this path then, I think, we need to update the specification and ensure the REST API won't allow multiple OS-specific variants per app, otherwise, they can't be shown in the UI.  
>> 
> I forgot a to add this usecase. This can now be done in the "Variants" tab.
> 
>> * Apple's Push network has prod and dev environment options, a flag would be useful.
>> 
> 
> Two certificate files can now be provided: one for production and one for development. Any of the two can be used by mobile apps whether they're deployed or for debugging purposes.

Although useful, lets not make this a priority for the first .8 release in August. 

> 
>> * The terms "Instance" and "Variant" will be unfamiliar terminologies to a new user. A help icon on the screen or just some text explaining the meanings of these terms to new comers would be helpful
>> 
>> * Terminology suggestion:
>>  Instance -> "Active user instances" or just "User instances"
>> 
> I've changed this to "Mobile Instances" for now, but we can discuss this.
> 
> 
>> * I found the name "Variants and Push Networks" confusing. I would suggest we use one :) 
>> 
> 
> Push Networks it is.
> 
>> * I noticed you added links to download client SDKs, which is great. I think a link to the Sender REST API spec would be useful too.
>> 
> I think this is something we need to fix on the aerogear.org website itself. There should be easy access from the downloads to the API as a "next step".

Imo as part of the console there should be links to the various getting started resources - docs, examples, SDKs, etc....  However I also agree that the site will need some updating around this.

I was going to start another thread on this, but perhaps a aerogear.org/push landing page will be a good place to have as a landing page for "help".  

> 
> 
>> * I found our iOS  tutorial to be really helpful. It got the user up and running really quickly. This is something I struggled with Urban Airship and other services. Linking ours to the console could be a real value add to first-time users 
>> 
> 
> 
> 
>> * We need to check the security aspect of showing end-user emails in the instances tab to the developers of the app. 
>> 
> Like mentioned by Matthias, this can be anything, not just email addressses. It depends on how the developer sets the system up.

+1 and not a priority for the initial release

> 
>> * Also, if an app gets really popular then this list will likely be really long, like thousands of users. Not sure if our console could handle that. I think this feature of being able to see instances is great in "development mode" or during apps' "beta testing" though.
>> 
> It can be a long list and we probably will have to add pagination and filtering. The main usecase here is removing instances to stop them from receiving new push notifications.
> 
>> * Is the check-mark in first screen used to make an app active Vs inactive?
>> 
> 
> It was to to select applications and perform actions on them. I already thought this would be confusing, so I removed them now. An app is active when it has at least one push network enabled.
> 
> 
>> * I like that you show the variants summary in first screen, wondering if we could use icons there for iOS, Android & web.
> 
> Yep, potentially.
> 
>> 
>> * I was wondering if we could consider some UX ideas for first-time user experience. I imagine a lot of users using this service would never have used Push before, so they may need some hand holding and the UI is a great way to start that.
>> 
>> 
> Yes, I've added some paragraphs to make things more friendlier, but there's room for improvement. We can fix this as we go.
> 
> Thanks for the feedback. It's been really useful!
> 
> Hylke
> 
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