[Aerogear-users] Trouble sending Android Push Notifications

Sebastien Blanc scm.blanc at gmail.com
Thu Nov 26 09:33:27 EST 2015


Hi Rob,

Maybe obvious but just to be sure :  have you enabled "Google Cloud
Messaging for Android" API ?

You also mention that you are using an old project, I have seen before
issues with my old projects, could you create a new google project to see
if that helps ?

Last point : have you checked in the Android logs (logcat) that the message
really dies not arrive ?



On Thu, Nov 26, 2015 at 3:27 PM, Daniel Passos <dpassos at redhat.com> wrote:

> It's seems to me some config problem. Are you sure you are using the
> correct project number in "senderID" instead of project id?
>
> http://monosnap.com/file/QmMAO1JQ4aWynfmatYat66vipsYxjr
>
> On Thu, Nov 26, 2015 at 8:24 AM, Rob Willett <
> rob.aerogear at robertwillett.com> wrote:
>
>> Hi,
>>
>> We’ve got iOS notifications working well and so we thought we’d push our
>> luck and get Android notifications up and running. We’ve had them working
>> before with another plugin so it can’t be that difficult….
>>
>> We’ve followed the guide from here
>>
>>
>> https://aerogear.org/docs/unifiedpush/aerogear-push-android/guides/#troubleshooting
>>
>> The Google web interface has changed but its still pretty much the same.
>>
>>    1.
>>
>>    We’ve got and logged the Project Number (which is the Sender Id).
>>    2.
>>
>>    We’ve created a new server API key (is this the same as the GCM
>>    Messaging key?)
>>
>> This appears to be all thats needed. We have an very old version of our
>> app sitting in development in the Google Play Store but its never been
>> released as we focussed on the iOS version. That used to linked to the GCM
>> information but we have unlinked that now.
>>
>>    1.
>>
>>    We have created a new variant on the UPS for Android. We create a
>>    name, description and where it asks for the Google Cloud Messaging Key we
>>    enter the Server API key we created in point 2. This is a bit we are
>>    unclear about, is the google Cloud Messaging Key the same as the Server API
>>    key we generated in Google Play services console? One of the things we
>>    noticed is that the example Google Cloud Messaging Key in the UPS dialogue
>>    box starts with a different few header bytes e.g. 5a44 whereas all the
>>    Server ApI keys start Alza. We are not experts on cryptography but we
>>    thought that *might* indicate a different type of key. It also might
>>    be nothing at all and Google has simply updated something.
>>    2.
>>
>>    We add in the Project number.
>>    3.
>>
>>    This creates the Android variant in the UPS dashboard. If we click on
>>    the variant we can see the expanded information showing the Server URL, the
>>    Variant ID and the Variant Secret.
>>    4.
>>
>>    This seems to work much the same as the iOS variant.
>>    5.
>>
>>    We then update our Cordova app and update the pushConfig field.
>>
>>                 var aeroGearPushConfig = {
>>                     pushServerURL: "https://push-jambuster.rhcloud.com/ag-push/", // Checked that this matches the Android variant.
>>                     ios: {
>>                         variantID: “XXXXX-TTTc-OOOO-RRRR-BBBHBHBH”, // Obscured
>>                         variantSecret: “JKJKJ-HHHH-PPOPIO-sdsds-1231232” // Obscured
>>                     } ,
>>                     android: {
>>                         senderID: “XXXXXX” , // Changed to protect the innocent but checked that the senderID is the same as the Google Project Id
>>                         variantID: “345345-345345-45345-xxxx-zzzzz” , // Changed but checked to make sure this is the Android VariantId
>>                         variantSecret: "9b762d92-a7f0-4e8b-b6e4-adde4950c7e6" // Changed but checked to make sure this is the Android VariantSecret
>>                     } ,
>>                     sendMetricInfo: true,
>>                     alias: UUID // This is a unique string
>>                 };
>>
>> We compile and run it on a real device, a Nexus 5. We create a unique
>> alias to be sent to be sent as the alias. This is the UUID field
>>
>>    1.
>>
>>    When we run the code and inspect the output in Chrome, the aeroGear
>>    Success Handler is called which we hope means success.
>>    2.
>>
>>    When we inspect the variant in the UPS dashboard, we can see that the
>>    a device with the right alias is created. The alias matches the alias we
>>    sent.
>>    3.
>>
>>    This all looks good. We have three real (i.e. non simulator) test
>>    devices in our UPS dashboard, two iOS devices and one Android device.
>>    4.
>>
>>    We click on the Send Push icon in the UPS dashboard to create some
>>    sample notifications. We send a simple test message to all variants. The
>>    two iPhones each get the test message and the Android phone doesn’t.
>>    5.
>>
>>    We click on the Dashboard icon in the UPS console, and then recent
>>    activity. We can see that the UPS server thinks it has sent the test
>>    message to the iOS and the Android variants. with no issues. We get alerts
>>    for the iOS pop up but nothing for the Android version.
>>
>> Notification    Receivers    Status    Timestamp
>>  {"ipAddress”:”XX.YY.ZZ.216","clientIdentifier":"A...    3 installations    Succeeded    26 Nov, 10:09:04, 2015
>> Request IP:    XX.YY.ZZ.216    Details
>> Message:    test11
>> Variants:
>> Android Jambuster    Succeeded    1 installations
>> Jambuster Development    Succeeded    2 installations
>>
>>
>>    1.
>>
>>    The main UPS console doesn’t report any errors and it states that 3
>>    installations are registered. We’ve sent 657 notifications since yesterday
>>    trying to see what the problem is. We though that using the UPS console
>>    removed any issues with us creating the test message. Since we can see the
>>    iOS devices getting the test message, we are struggling to understand why
>>    the Android wouldn’t.
>>    2.
>>
>>    We’ve tried with the Android app running in the foreground,
>>    background and not running at all to see if that makes any difference and
>>    still nothing comes through.
>>    3.
>>
>>    If we look at the log files using roc tail, we can see that the
>>    messages get passed on. No error messages are reported.
>>
>> 2015/11/26 05:20:38,528 INFO  [PushNotificationSenderEndpoint] (EJB default - 7) Processing send request with &apos;[alert=Test12, criteria=[aliases=null, deviceTypes=null, categories=null, variants=null], time-to-live=-1]&apos; payload
>> 2015/11/26 05:20:38,530 INFO  [PushNotificationSenderEndpoint] (http-/127.3.204.1:8080-5) Message submitted to PushNetworks for further processing
>> 2015/11/26 05:20:38,533 INFO  [GCMPushNotificationSender] (EJB default - 7) Sending payload for [1] devices to GCM
>> 2015/11/26 05:20:38,590 INFO  [GCMPushNotificationSender] (EJB default - 7) Message to GCM has been submitted
>> 2015/11/26 05:20:38,726 INFO  [APNsPushNotificationSender] (EJB default - 7) Message to APNs has been submitted
>>
>> Whilst it is impossible for people to debug our code and we don’t want
>> people to, we’re struggling to understand what we could have done wrong.
>> The fact we are getting iOS messages through whilst Android messages are
>> failing (but with no error) is perplexing. We have rebuild the Server API
>> kets in Google, deleted and rebuilt the Android variant but we’ve now hit a
>> brick wall. We have a nagging feeling it is something to do with the GCM
>> Server API key but everything reports OK.
>>
>> Any and all suggestions gratefully received.
>>
>> Thanks
>>
>> Rob
>>
>> _______________________________________________
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>> Aerogear-users at lists.jboss.org
>> https://lists.jboss.org/mailman/listinfo/aerogear-users
>>
>>
>
>
> --
> -- Passos
>
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