[Aerogear-users] An app crash scenario after clicking on push notification

[Summers Pittman]

Frederico,

Hi, sorry you are having trouble with UPS.  If you could help us out by
answering a couple of questions that would be great.

1) Which OS is your applicatoin having trouble on and are you using Cordova
or native libraries?

2) Is your code publicly available somewhere for us to look at?

3) Are you using the example app or is this your own implementation?

I know from experience that with Android one of the common problems is that
if the application has been killed by the OS then the Push libraries have
to be reinitialized before you can send metrics to the server.  If you are
initializing your push libraries in an Activity class instead of the
Application class this may be something to double check.  Of course if this
is iOS or Cordova then everything I just said is nonsense :)

Summers

On Tue, Apr 18, 2017 at 10:18 AM, Federico Cerminara <fedecentrico at gmail.com
> wrote:

> Hi,
> my name is Federico Cerminara, 35 years old, engineer and web developer in
> Rome.
> I’m a beginner in cross platform app development and I’ve started using
> aerogear cordova push plugin to enable reception of push notification.
>
> I’ve developed my first app. I’m able to receive correctly push
> notification, both sending them directly by aerogear admin panel after
> choosing a variant and and sending them from the application backend
> following a custom logic. If I have my app closed or already open, clicking
> on push notification seems to behave correctly, bringing user to
> application first page. Instead, if I try to close all my applications
> after receiving one or more push notification (image notification frequency
> is quite low) and then I try to click on my waiting push, application
> crashes showing a message that sound quite like this “The program
> <app_name> has been interrupted”
>
> Can you tell me a way to solve this problem?
> Thanks anyway, Federico.
>
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