[gatein-issues] [JBoss JIRA] Resolved: (GTNPORTAL-528) Unknown error when could not connect to mail server when user forgot username/password

[Tuan Chau Ngoc (JIRA)]

     [ https://jira.jboss.org/jira/browse/GTNPORTAL-528?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Tuan Chau Ngoc resolved GTNPORTAL-528.
--------------------------------------

    Resolution: Done


> Unknown error when could not connect to mail server when user forgot username/password
> --------------------------------------------------------------------------------------
>
>                 Key: GTNPORTAL-528
>                 URL: https://jira.jboss.org/jira/browse/GTNPORTAL-528
>             Project: GateIn Portal
>          Issue Type: Bug
>            Reporter: Hang Nguyen
>            Assignee: Tuan Chau Ngoc
>   Original Estimate: 2 hours
>  Remaining Estimate: 2 hours
>
> Steps:
> - Click Sign In link
> - Click Forgot username/password
> - Choose username/password
> - Input username
> - Show message check email but could not connect to mail server --> Unknown error
> Show exception
> SEVERE: Error during the processAction phase
> javax.mail.MessagingException: Could not connect to SMTP host: smtp.gmail.com, port: 465;
>   nested exception is:
>         java.net.ConnectException: Connection timed out: connect
>         at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1282)
>         at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:370)
>         at javax.mail.Service.connect(Service.java:297)
>         at javax.mail.Service.connect(Service.java:156)
>         at javax.mail.Service.connect(Service.java:105)
>         at javax.mail.Transport.send0(Transport.java:168)
>         at javax.mail.Transport.send(Transport.java:98)
>         at org.exoplatform.services.mail.impl.MailServiceImpl.sendMessage(MailServiceImpl.java:180)
>         at org.exoplatform.services.mail.impl.MailServiceImpl.sendMessage(MailServiceImpl.java:175)
>         at org.exoplatform.services.mail.impl.MailServiceImpl.sendMessage(MailServiceImpl.java:87)
>         at org.exoplatform.portal.webui.login.UIForgetPassword$SendActionListener.execute(UIForgetPa
> ssword.java:138)
>         at org.exoplatform.webui.event.Event.broadcast(Event.java:89)
>         at org.exoplatform.webui.core.lifecycle.UIFormLifecycle.processAction(UIFormLifecycle.java:1
> 23)
>         at org.exoplatform.webui.core.lifecycle.UIFormLifecycle.processAction(UIFormLifecycle.java:4
> 0)
>         at org.exoplatform.webui.core.UIComponent.processAction(UIComponent.java:134)
>         at org.exoplatform.portal.webui.workspace.UIPortalApplicationLifecycle.processAction(UIPorta
> lApplicationLifecycle.java:66)
>         at org.exoplatform.portal.webui.workspace.UIPortalApplicationLifecycle.processAction(UIPorta
> lApplicationLifecycle.java:30)
>         at org.exoplatform.webui.core.UIComponent.processAction(UIComponent.java:134)
>         at org.exoplatform.webui.core.UIApplication.processAction(UIApplication.java:115)
>         at org.exoplatform.portal.application.PortalRequestHandler.execute(PortalRequestHandler.java
> :105)
>         at org.exoplatform.web.WebAppController.service(WebAppController.java:143)
>         at org.exoplatform.portal.application.PortalController.onService(PortalController.java:127)
>         at org.exoplatform.container.web.AbstractHttpServlet.service(AbstractHttpServlet.java:114)
>         at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
>         at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j
> ava:290)
>         at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
>         at org.exoplatform.frameworks.jcr.web.ThreadLocalSessionProviderInitializedFilter.doFilter(T
> hreadLocalSessionProviderInitializedFilter.java:116)
>         at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j
> ava:235)
>         at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
>         at org.exoplatform.web.CacheUserProfileFilter.doFilter(CacheUserProfileFilter.java:68)
>         at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j
> ava:235)
>         at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
>         at org.exoplatform.services.security.web.SetCurrentIdentityFilter.doFilter(SetCurrentIdentit
> yFilter.java:76)
>         at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j
> ava:235)
>         at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
>         at org.exoplatform.web.filter.ExtensibleFilter$ExtensibleFilterChain.doFilter(ExtensibleFilt
> er.java:112)
>         at org.exoplatform.web.filter.ExtensibleFilter.doFilter(ExtensibleFilter.java:84)
>         at org.exoplatform.web.filter.GenericFilter.doFilter(GenericFilter.java:66)
>         at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j
> ava:235)
>         at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
>         at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
>         at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
>         at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:433)
>         at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
>         at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
>         at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
>         at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
>         at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
>         at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.ja
> va:583)
>         at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
>         at java.lang.Thread.run(Thread.java:619)
> Caused by: java.net.ConnectException: Connection timed out: connect
>         at java.net.PlainSocketImpl.socketConnect(Native Method)
>         at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
>         at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
>         at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
>         at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
>         at java.net.Socket.connect(Socket.java:525)
>         at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:550)
>         at com.sun.net.ssl.internal.ssl.BaseSSLSocketImpl.connect(BaseSSLSocketImpl.java:141)
>         at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:232)
>         at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:163)
>         at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1250)
>         ... 50 more

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