[jboss-user] [JBossWS] - Web service parameters are always null

[ppollard]

I have a web service running on JBoss 4.2.1.GA.  I have two different clients consuming the service. The 1st client is Remedy, a 3rd party service management application. Using tcpmon, I captured the SOAP document coming across. Here it is:
POST /remedyAbstractService/remedyAbstractService_1_0 HTTP/1.0
  | Content-Type: text/xml; charset=utf-8
  | Accept: application/soap+xml, application/dime, multipart/related, text/*
  | User-Agent: Axis/1.1
  | Host: phpoll0905:8666
  | Cache-Control: no-cache
  | Pragma: no-cache
  | SOAPAction: ""
  | Content-Length: 1065
  | 
  | <?xml version="1.0" encoding="UTF-8"?>
  | <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  |  <soapenv:Body><sendTicketRequestToPartner xmlns="http://MY_COMPANY.com/remedyAbstractService_1_0/types" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  | 	<remedyUserID>MY_USER</remedyUserID>
  | 	<remedyPassword>MY_PASS</remedyPassword>
  | 	<remedyTransactionCode>60</remedyTransactionCode>
  | 	<remedyTPSID>00000002600</remedyTPSID>
  | 	<remedyTicketNumber>ATS01994267</remedyTicketNumber>
  | 	<partner>Initech</partne>
  | 	<partnerTicketNumber>ats11111</partnerTicketNumber>
  | 	<technicalNotes>2/19/2007 4:58:28 PM  
  |    2/19/2007 4:50:33 PM asdfasdfasdfasdf    2/17/2006 3:15:24 PM iswebsvc  tech notes    
  | </technicalNotes>
  | 	<closedCode>my closed code</closedCode>
  | 	<resolvedBy>guy who fixed it</resolvedBy>
  | 	<solution>my solution</solution>
  | </sendTicketRequestToPartner> </soapenv:Body>
  | </soapenv:Envelope>

With this request, all of the parameters of the web service are null. The client calls the web service successfully, but the parms are always null, even though values are being specified for each field, as you can see in the document above.

I've also created a standard .NET client to consume the same service. When running it, the values from the client do reach the web service. The request SOAP document looks like this:

  | POST /remedyAbstractService/remedyAbstractService_1_0 HTTP/1.1
  | User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client Protocol 1.1.4322.2407)
  | Content-Type: text/xml; charset=utf-8
  | SOAPAction: ""
  | Content-Length: 1014
  | Expect: 100-continue
  | Connection: Keep-Alive
  | Host: phpoll0905:8666
  | 
  | <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Body><sendTicketRequestToPartner xmlns="http://MY_COMPANY.com/remedyAbstractService_1_0/types"><remedyUserID xmlns="">MY_USER</remedyUserID><remedyPassword xmlns="">MY_PASS</remedyPassword><remedyTransactionCode xmlns="">60</remedyTransactionCode><remedyTPSID xmlns="">00000002600</remedyTPSID><remedyTicketNumber xmlns="">ATS01994267</remedyTicketNumber><partner xmlns="">Initech</partner><partnerTicketNumber xmlns="">ats11111</partnerTicketNumber><technicalNotes xmlns="">2/19/2007 4:58:28 PM  2/19/2007 4:50:33 PM asdfasdfasdfasdf    2/17/2006 3:15:24 PM iswebsvc  tech notes</technicalNotes><closedCode xmlns="">my closed code</closedCode><resolvedBy xmlns="">guy who fixed it</resolvedBy><solution xmlns="">my solution</solution></sendTicketRequestToPartner></soap:Body></soap:Envelope>

Why does the 2nd document work, yet the 1st one does not?

Thanks.

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