[jbosstools-dev] User not able to leave comments in JIRA?

[Lars Heinemann]

My guess would be that something is wrong with his user account.
Probably he is not in all of the required groups to use Jira
efficiently. A Jira admin should check his account.

Lars


-------- Weitergeleitete Nachricht --------
Von: Brian Fitzpatrick <bfitzpat at redhat.com>
An: Nick Boldt <nboldt at redhat.com>
Kopie: jbosstools-dev at lists.jboss.org
Betreff: Re: [jbosstools-dev] User not able to leave comments in JIRA?
Datum: Wed, 26 Aug 2015 19:05:52 -0400 (EDT)

He pasted a screen shot of what he sees, which makes no sense if he's
logged in as it looks like he is...

https://a.disquscdn.com/uploads/mediaembed/images/2438/8973/original.jp
g

_______________________________
Brian Fitzpatrick (aka "Fitz")
Senior Software Engineer, Tooling
JBoss by Red Hat

----- Original Message -----
From: "Brian Fitzpatrick" <bfitzpat at redhat.com>
To: "Nick Boldt" <nboldt at redhat.com>
Cc: jbosstools-dev at lists.jboss.org
Sent: Wednesday, August 26, 2015 4:50:30 PM
Subject: Re: [jbosstools-dev] User not able to leave comments in JIRA?

He is logged in as a user in the community. 

The user is not part of FUSETOOLS - issue is not closed. 

_______________________________
Brian Fitzpatrick (aka "Fitz")
Senior Software Engineer, Tooling
JBoss by Red Hat

----- Original Message -----
From: "Nick Boldt" <nboldt at redhat.com>
To: "Alexey Kazakov" <alkazako at redhat.com>
Cc: jbosstools-dev at lists.jboss.org
Sent: Wednesday, August 26, 2015 4:47:32 PM
Subject: Re: [jbosstools-dev] User not able to leave comments in JIRA?

If the user is not part of the FUSETOOLS user list, and the issue is
closed, then your configured workflow might prevent comments. But if
the issue is open/ongoing, any random signed-in user should be able to
comment, unless the issue is marked read-only or restricted-access.

On Wed, Aug 26, 2015 at 6:15 PM, Alexey Kazakov <alkazako at redhat.com>
wrote:
> Did he sign in/up?
> 
> On 08/26/2015 06:05 PM, Brian Fitzpatrick wrote:
> > Hey all,
> > 
> > We have had a blog chat going for a while and it came up today that
> > this user can't comment or add attachments to existing JIRAs...
> > 
> > http://tools.jboss.org/blog/2015-06-01-so-you-want-to-transform-par
> > t-1.html#comment-2219791026
> > 
> > Any idea why? This shouldn't be locked - there's no security on it
> > at all.
> > 
> > https://issues.jboss.org/browse/FUSETOOLS-1395
> > 
> > I'm stumped.
> > 
> > --Fitz
> > 
> > _______________________________
> > Brian Fitzpatrick (aka "Fitz")
> > Senior Software Engineer, Tooling
> > JBoss by Red Hat
> > 
> > _______________________________________________
> > jbosstools-dev mailing list
> > jbosstools-dev at lists.jboss.org
> > https://lists.jboss.org/mailman/listinfo/jbosstools-dev
> 
> _______________________________________________
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