<html><body><div style="font-family: times new roman, new york, times, serif; font-size: 12pt; color: #000000"><div><span style="font-size: 12pt;">So I've got a bit of an issue with JIRA at the moment and I hope someone can solve it for me. I'm asking the JBDS team because we all use JIRA a lot and someone else might have come across the issue.</span></div><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><div style="font-family: times new roman, new york, times, serif; font-size: 12pt; color: #000000"><div><br></div><div>Steps to reproduce:</div><div>1. Find a bug in JBDS</div><div>2. Go to JIRA to report bug</div><div>3. Click 'create issue' icon</div><div>4. Fill in the usual fields (bug, summary, component, affects version, description)</div><div>5. Click 'create' to create the JIRA</div><div>>> Creation fails</div><div><br></div><div>It seems that in the create new issue window, there is another compulsory field, 'Support Case Reference' (screen capture attached). And if I don't enter a URL I can't submit the bug.</div><div><br></div><div>Now this seems to just be my issue as Rob had a look and the field doesn't appear for him. I've obviously done something, but what and how do I fix it?</div><div><br></div><div>Any ideas anyone? Answers on a postcard to Brisbane :)</div><div><br></div><div>Thanks,</div><div>Michelle</div></div></div><div><br></div></div></body></html>