<div dir="ltr">I don't think it was QE - but - I was out all last week - maybe someone did something.... ;-) <br></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Jul 11, 2016 at 1:00 PM, Alexey Kazakov <span dir="ltr"><<a href="mailto:alkazako@redhat.com" target="_blank">alkazako@redhat.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div>On 07/11/2016 12:49 PM, George Gastaldi
wrote:<br>
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<div>Thanks Alexey,<br>
<br>
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The issues I was referring to were: <a href="https://issues.jboss.org/browse/JBIDE-22705" target="_blank"></a><a href="https://issues.jboss.org/browse/JBIDE-22705" target="_blank">https://issues.jboss.org/browse/JBIDE-22705</a>
and <a href="https://issues.jboss.org/browse/JBIDE-22706" target="_blank">https://issues.jboss.org/browse/JBIDE-22706</a><br>
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I don't remember creating those issues through the web
interface, perhaps someone else did it?</div>
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Maybe someone from QE?<span class=""><br>
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<div> Anyway, I was just wondering if there is some way to
have the user steps used to reproduce those exceptions from
AERI, otherwise I'll just close them as Cannot Reproduce.<br>
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If these exceptions do not reported often and you don't see what
could be the reason for that then I'm not sure there is something we
can do with such reports.<br>
But if they are reported often by different users then it worth a
deep investigation.<br>
Marcel, is there any way to interact with reporters after submitting
a report?<br>
<br>
Thanks.<div><div class="h5"><br>
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<div>Thank you<br>
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<div dir="ltr"><b>George Gastaldi</b><br>
<br>
<a href="https://onename.com/gastaldi" target="_blank">https://onename.com/gastaldi</a><br>
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<div class="gmail_quote">On Mon, Jul 11, 2016 at 1:44 PM, Alexey
Kazakov <span dir="ltr"><<a href="mailto:alkazako@redhat.com" target="_blank">alkazako@redhat.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div text="#000000" bgcolor="#FFFFFF"> George, AFAIK these
JIRAs are not created automatically. If you see a JIRA
created by AERI then someone created it via AERI web
interface when reviewing reports.<br>
And as Len said, every component lead is supposed to
review the reports weekly and create JIRAs/close reports
for his/her components.<br>
If you someone doesn't have access to AERI then please let
us know.<br>
<br>
<div>On 07/11/2016 12:34 PM, Leonard Dimaggio wrote:<br>
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<div>I thought that we had agreed that Dev + QE
component leads would review the (weekly) reports
from AERI and then log JIRAs....selectively.<br>
<br>
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-- Len<br>
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<div class="gmail_extra"><br>
<div class="gmail_quote">On Mon, Jul 11, 2016 at 12:22
PM, George Gastaldi <span dir="ltr"><<a href="mailto:ggastald@redhat.com" target="_blank"></a><a href="mailto:ggastald@redhat.com" target="_blank">ggastald@redhat.com</a>></span>
wrote:<br>
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<div>Hi,<br>
<br>
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I noticed that the AERI bot opens some JIRA
according to the issues reported by the users.
I am having a hard time trying to reproduce
these errors, mostly because I don't know what
the user did to make that happen. How can I
have access to the steps performed by the user
when the error occurred? <br>
<br>
I think that opening an issue with a
Stacktrace is not that useful if you don't
know how to reproduce that error locally.<br>
<br>
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Best Regards,<br>
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<div dir="ltr"><b>George
Gastaldi</b><br>
<br>
<a href="https://onename.com/gastaldi" target="_blank"></a><a href="https://onename.com/gastaldi" target="_blank">https://onename.com/gastaldi</a><br>
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<br>
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</blockquote>
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-- <br>
<div data-smartmail="gmail_signature">
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<div dir="ltr">Len DiMaggio (<a href="mailto:ldimaggi@redhat.com" target="_blank"></a><a href="mailto:ldimaggi@redhat.com" target="_blank">ldimaggi@redhat.com</a>)<br>
JBoss by Red Hat<br>
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</blockquote></div><br><br clear="all"><br>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr">Len DiMaggio (<a href="mailto:ldimaggi@redhat.com" target="_blank">ldimaggi@redhat.com</a>)<br>JBoss by Red Hat<br>314 Littleton Road<br>Westford, MA 01886 USA<br>tel: 978.392.3179<br>cell: 781.472.9912<br><a href="http://www.redhat.com" target="_blank">http://www.redhat.com</a><br><a href="http://community.jboss.org/people/ldimaggio" target="_blank">http://community.jboss.org/people/ldimaggio</a><br><br><img src="http://www.redhat.com/g/logos/RedHat_JBoss_logo.png"><br></div></div></div></div>
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