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<div class="moz-cite-prefix">On 07/11/2016 12:49 PM, George Gastaldi
wrote:<br>
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<div>Thanks Alexey,<br>
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The issues I was referring to were: <a
moz-do-not-send="true"
href="https://issues.jboss.org/browse/JBIDE-22705"><a class="moz-txt-link-freetext" href="https://issues.jboss.org/browse/JBIDE-22705">https://issues.jboss.org/browse/JBIDE-22705</a></a>
and <a moz-do-not-send="true"
href="https://issues.jboss.org/browse/JBIDE-22706">https://issues.jboss.org/browse/JBIDE-22706</a><br>
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I don't remember creating those issues through the web
interface, perhaps someone else did it?</div>
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Maybe someone from QE?<br>
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<div> Anyway, I was just wondering if there is some way to
have the user steps used to reproduce those exceptions from
AERI, otherwise I'll just close them as Cannot Reproduce.<br>
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If these exceptions do not reported often and you don't see what
could be the reason for that then I'm not sure there is something we
can do with such reports.<br>
But if they are reported often by different users then it worth a
deep investigation.<br>
Marcel, is there any way to interact with reporters after submitting
a report?<br>
<br>
Thanks.<br>
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<div>Thank you<br>
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<div dir="ltr"><b>George Gastaldi</b><br>
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<a moz-do-not-send="true"
href="https://onename.com/gastaldi"
target="_blank">https://onename.com/gastaldi</a><br>
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<div class="gmail_quote">On Mon, Jul 11, 2016 at 1:44 PM, Alexey
Kazakov <span dir="ltr"><<a moz-do-not-send="true"
href="mailto:alkazako@redhat.com" target="_blank">alkazako@redhat.com</a>></span>
wrote:<br>
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<div text="#000000" bgcolor="#FFFFFF"> George, AFAIK these
JIRAs are not created automatically. If you see a JIRA
created by AERI then someone created it via AERI web
interface when reviewing reports.<br>
And as Len said, every component lead is supposed to
review the reports weekly and create JIRAs/close reports
for his/her components.<br>
If you someone doesn't have access to AERI then please let
us know.<br>
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<div>On 07/11/2016 12:34 PM, Leonard Dimaggio wrote:<br>
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<div>I thought that we had agreed that Dev + QE
component leads would review the (weekly) reports
from AERI and then log JIRAs....selectively.<br>
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-- Len<br>
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<div class="gmail_quote">On Mon, Jul 11, 2016 at 12:22
PM, George Gastaldi <span dir="ltr"><<a
moz-do-not-send="true"
href="mailto:ggastald@redhat.com"
target="_blank"><a class="moz-txt-link-abbreviated" href="mailto:ggastald@redhat.com">ggastald@redhat.com</a></a>></span>
wrote:<br>
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<div>Hi,<br>
<br>
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I noticed that the AERI bot opens some JIRA
according to the issues reported by the users.
I am having a hard time trying to reproduce
these errors, mostly because I don't know what
the user did to make that happen. How can I
have access to the steps performed by the user
when the error occurred? <br>
<br>
I think that opening an issue with a
Stacktrace is not that useful if you don't
know how to reproduce that error locally.<br>
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Best Regards,<br>
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<div dir="ltr"><b>George
Gastaldi</b><br>
<br>
<a
moz-do-not-send="true"
href="https://onename.com/gastaldi" target="_blank"><a class="moz-txt-link-freetext" href="https://onename.com/gastaldi">https://onename.com/gastaldi</a></a><br>
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<div dir="ltr">Len DiMaggio (<a
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