<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><br class=""><div><blockquote type="cite" class=""><div class="">On 11 Jul 2016, at 20:53, George Gastaldi <<a href="mailto:ggastald@redhat.com" class="">ggastald@redhat.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><p dir="ltr" class="">That looks awesome. Is there any way to get in touch with the original reporter? </p></div></blockquote><div><br class=""></div><div>Just click on the link. This will open your email client and the reporter’s email addresses will be in the to-line of your email.</div><br class=""><blockquote type="cite" class=""><div class=""><p dir="ltr" class="">How would the needinfo flags help in this case?</p><div class=""><br class=""></div></div></blockquote><div><br class=""></div>First, setting the resolution to Cannot Reproduce will create the following message in the popup notification *after it was send*:</div><div><br class=""></div><div><div>You hit a problem were the stack trace and log message alone do not provide enough context to triage this issue.</div><div><#if resolutionNotes></div><div>${problem.resolutionNotes}</div><div><#elseif bug></div><div>A reviewer requested further information before processing this problem. Please visit visit {link,rel=bug;title=${problem.bug.key}} and see whether you can add missing details.</div><div><#elseif needinfo></div><div>A reviewer requested further information before processing this request. Please visit {link,rel=submission;title=your submission} and see whether you can add missing details.</div><div></#if></div><div><br class=""></div><div><br class=""></div><div>With needinfo flag set, the message will be presented in the error notification *before* the user sends the report. Then the user knows immediately that his assistance is needed and hopefully takes more time to create a helpful error report / comment.</div><div><br class=""></div><div>Marcel</div><div><br class=""></div></div></body></html>