<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div class="">Hi Dmitrii,</div><div class=""><br class=""></div><div class=""><blockquote type="cite" class=""><div dir="ltr" class=""><div class="">It's very uncomfortable to always go to the search page and paste in the issue id.</div></div></blockquote><br class=""></div><div class="">true. </div><div class=""><br class=""></div><div class=""><blockquote type="cite" class=""><div dir="ltr" class=""><div class="">What can be the problem?</div></div></blockquote><br class=""></div><div class=""><br class=""></div><div class="">The reason why you get the <i class="">permission denied view</i> is that you only have <b class="">reporter</b> permissions but need <b class="">reviewer</b> access rights for that url.</div><div class=""><br class=""></div><div class="">The links in the emails go to the separate reviewer interface. The search interface you are referring to is the <i class="">reporters user interface</i> (which only gives limited access to the details of the error reports - no comments, no messages etc.) but does not require any login. </div><div class=""><br class=""></div><div class="">If you are a committer on Redhat’s, Jeff can give you the required permissions (I mailed him about a similar case this morning) in the web ui to fix that.</div><div class=""><br class=""></div><div class="">HTH.</div><div class=""><br class=""></div><div class="">Cheers,</div><div class="">Marcel</div><div class=""><br class=""></div><div class=""><div class="">P.S.: We may merge both URLs into one. But that’s something I have to discuss with Jeff before.</div><div class=""><br class=""></div></div><br class=""><div><blockquote type="cite" class=""><div class="">On 06 Mar 2017, at 14:02, Dmitrii Bocharov <<a href="mailto:dbocharo@redhat.com" class="">dbocharo@redhat.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class="">Hi, Marcel!<div class=""><br class=""></div><div class="">I have a problem when going through a link from an email by Ctrlflow AER Bot to <a href="http://aer.ctrlflow.com/" class="">aer.ctrlflow.com</a>. </div><div class="">Say, i'm already logged in to <a href="http://aer.ctrlflow.com/" class="">aer.ctrlflow.com</a> with my Github account. Now i'm clicking the link from the mail. A new tab is opened in browser (e.g. <a href="https://aer.ctrlflow.com/redhat/reviewers/#!/problems/58b80248e4b069efe534fc2d" class="">https://aer.ctrlflow.com/redhat/reviewers/#!/problems/58b80248e4b069efe534fc2d</a>). But nothing is displayed, just an error message - see the attached image. </div><div class="">Then i go directly to <a href="https://aer.ctrlflow.com/redhat/reporters" class="">https://aer.ctrlflow.com/redhat/reporters</a>. And put issue id (58b80248e4b069efe534fc2d) into the problem id field and press Go and the page displays fine.</div><div class=""><br class=""></div><div class="">It's very uncomfortable to always go to the search page and paste in the issue id. What can be the problem?</div><div class=""><br class=""></div><div class="">Best regards,</div><div class="">Dmitrii</div></div>
<span id="cid:D7464E42-56F8-4107-B207-948A1B4CB1AD@speedport.ip"><ctrlflow_no_access.png></span></div></blockquote></div><br class=""><div apple-content-edited="true" class="">
<div style="color: rgb(0, 0, 0); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div class="">-- </div>Codetrails GmbH<br class="">The knowledge transfer company<br class=""><br class="">Robert-Bosch-Str. 7, 64293 Darmstadt</div><div style="color: rgb(0, 0, 0); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">Phone: +49-6151-276-7092<br class="">Mobile: +49-179-131-7721<br class=""><a href="http://www.codetrails.com/" class="">http://www.codetrails.com/</a></div><div style="color: rgb(0, 0, 0); letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><br class="">Managing Director: Dr. Marcel Bruch<br class="">Handelsregister: Darmstadt HRB 91940</div>
</div>
<br class=""></body></html>