<style>
/* Changing the layout to use less space for mobiles */
@media screen and (max-device-width: 480px), screen and (-webkit-min-device-pixel-ratio: 2) {
#email-body { min-width: 30em !important; }
#email-page { padding: 8px !important; }
#email-banner { padding: 8px 8px 0 8px !important; }
#email-avatar { margin: 1px 8px 8px 0 !important; padding: 0 !important; }
#email-fields { padding: 0 8px 8px 8px !important; }
#email-gutter { width: 0 !important; }
}
</style>
<div id="email-body">
<table id="email-wrap" align="center" border="0" cellpadding="0" cellspacing="0" style="background-color:#f0f0f0;color:#000000;width:100%;">
<tr valign="top">
<td id="email-page" style="padding:16px !important;">
<table align="center" border="0" cellpadding="0" cellspacing="0" style="background-color:#ffffff;border:1px solid #bbbbbb;color:#000000;width:100%;">
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<td bgcolor="#3b4d64" style="background-color:#3b4d64;color:#ffffff;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:12px;line-height:1;"><img src="https://issues.jboss.org/s/en_USdrryc7-418945332/852/58/_/jira-logo-scaled.png" alt="" style="vertical-align:top;" /></td>
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<td id="email-banner" style="padding:32px 32px 0 32px;">
<table align="left" border="0" cellpadding="0" cellspacing="0" width="100%" style="width:100%;">
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<td style="color:#505050;font-family:Arial,FreeSans,Helvetica,sans-serif;padding:0;">
<img id="email-avatar" src="https://community.jboss.org/people/vineet.reynolds/avatar/16.png" alt="" height="48" width="48" border="0" align="left" style="padding:0;margin: 0 16px 16px 0;" />
<div id="email-action" style="padding: 0 0 8px 0;font-size:12px;line-height:18px;">
<a class="user-hover" rel="vineet.reynolds" id="email_vineet.reynolds" href="https://issues.jboss.org/secure/ViewProfile.jspa?name=vineet.reynolds" style="color:#326ca6;">Vineet Reynolds</a>
created <img src="https://issues.jboss.org/images/icons/issuetypes/bug.png" height="16" width="16" border="0" align="absmiddle" alt="Bug"> <a style='color:#326ca6;text-decoration:none;' href='https://issues.jboss.org/browse/JDF-365'>JDF-365</a>
</div>
<div id="email-summary" style="font-size:16px;line-height:20px;padding:2px 0 16px 0;">
<a style='color:#326ca6;text-decoration:none;' href='https://issues.jboss.org/browse/JDF-365'><strong>TicketMonster events, venues and bookings fail to load on MSIE10 in certain page transitions</strong></a>
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<td id="email-fields" style="padding:0 32px 32px 32px;">
<table border="0" cellpadding="0" cellspacing="0" style="padding:0;text-align:left;width:100%;" width="100%">
<tr valign="top">
<td id="email-gutter" style="width:64px;white-space:nowrap;"></td>
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<table border="0" cellpadding="0" cellspacing="0" width="100%">
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<td style="color:#000000;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:12px;padding:0 10px 10px 0;white-space:nowrap;">
<strong style="font-weight:normal;color:#505050;">Issue Type:</strong>
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<td style="color:#000000;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:12px;padding:0 0 10px 0;width:100%;">
<img src="https://issues.jboss.org/images/icons/issuetypes/bug.png" height="16" width="16" border="0" align="absmiddle" alt="Bug"> Bug
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<strong style="font-weight:normal;color:#505050;">Affects Versions:</strong>
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<td style="color:#000000;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:12px;padding:0 0 10px 0;width:100%;">
2.1.3.Final </td>
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<strong style="font-weight:normal;color:#505050;">Assignee:</strong>
</td>
<td style="color:#000000;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:12px;padding:0 0 10px 0;width:100%;">
<a class="user-hover" rel="vineet.reynolds" id="email_vineet.reynolds" href="https://issues.jboss.org/secure/ViewProfile.jspa?name=vineet.reynolds" style="color:#326ca6;">Vineet Reynolds</a>
</td>
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<td style="color:#000000;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:12px;padding:0 10px 10px 0;white-space:nowrap;">
<strong style="font-weight:normal;color:#505050;">Components:</strong>
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<td style="color:#000000;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:12px;padding:0 0 10px 0;width:100%;">
ticket-monster </td>
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<td style="color:#000000;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:12px;padding:0 10px 10px 0;white-space:nowrap;">
<strong style="font-weight:normal;color:#505050;">Created:</strong>
</td>
<td style="color:#000000;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:12px;padding:0 0 10px 0;width:100%;">
12/Jun/13 7:32 AM
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<strong style="font-weight:normal;color:#505050;">Description:</strong>
</td>
<td style="color:#000000;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:12px;padding:0 0 10px 0;width:100%;">
<p style='margin-top:0;margin-bottom:10px;'>From the Monitor tab, browsing to the Events, Venues or Booking tab results in a blank screen. The page is not correctly rendered.</p>
<p style='margin-top:0;margin-bottom:10px;'>This appears to be due to RequireJS not (re)loading the Backbone router module of TicketMonster when revisiting these views from another page in the site that doesn't use/load the router module.</p>
<p style='margin-top:0;margin-bottom:10px;'>In the following snippet of code in <tt>desktop.js</tt>, the router is not loaded and is null, even though RequireJS was instructed to do so:</p>
<div class="preformatted panel" style="border-width: 1px;"><div class="preformattedContent panelContent">
<pre>// Now we declare all the dependencies
require([
'order!initializer',
'order!router'
], function(){
});
</pre>
</div></div>
<p style='margin-top:0;margin-bottom:10px;'>This results in a cascading failure since the router is responsible for displaying the views for #events, #venues etc.</p>
<p style='margin-top:0;margin-bottom:10px;'>Several approaches exist to resolve this:</p>
<ul>
<li>Force MSIE10 to render the page in MSIE9 document mode. This is more or less a stopgap measure.</li>
<li>Remove the use of the order plugin (order! prefix for the module name) at this location. This seems to resolve the problem.</li>
<li>Upgrade to RequireJS 2.0 which uses shims to determine module dependencies. On the other hand, this would do away with the order plugin in WFK, since it's usage is no longer recommended in RequireJS 2.0.</li>
</ul>
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<td style="color:#000000;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:12px;padding:0 10px 10px 0;white-space:nowrap;">
<strong style="font-weight:normal;color:#505050;">Environment:</strong>
</td>
<td style="color:#000000;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:12px;padding:0 0 10px 0;width:100%;">
MSIE10 (Standards mode), Windows 7
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<td style="color:#000000;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:12px;padding:0 10px 10px 0;white-space:nowrap;">
<strong style="font-weight:normal;color:#505050;">Project:</strong>
</td>
<td style="color:#000000;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:12px;padding:0 0 10px 0;width:100%;">
<a style="color:#326ca6;" href="https://issues.jboss.org/browse/JDF">JBoss Developer Framework</a>
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<td style="color:#000000;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:12px;padding:0 10px 10px 0;white-space:nowrap;">
<strong style="font-weight:normal;color:#505050;">Priority:</strong>
</td>
<td style="color:#000000;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:12px;padding:0 0 10px 0;width:100%;">
<img src="https://issues.jboss.org/images/icons/priorities/major.png" height="16" width="16" border="0" align="absmiddle" alt="Major"> Major
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<td style="color:#000000;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:12px;padding:0 10px 10px 0;white-space:nowrap;">
<strong style="font-weight:normal;color:#505050;">Reporter:</strong>
</td>
<td style="color:#000000;font-family:Arial,FreeSans,Helvetica,sans-serif;font-size:12px;padding:0 0 10px 0;width:100%;">
<a class="user-hover" rel="vineet.reynolds" id="email_vineet.reynolds" href="https://issues.jboss.org/secure/ViewProfile.jspa?name=vineet.reynolds" style="color:#326ca6;">Vineet Reynolds</a>
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</td><!-- End #email-page -->
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</table><!-- End #email-wrap -->
</div><!-- End #email-body -->