<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=iso-8859-1"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal>Hello,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have an issue with a running Keycloak 1.2.0.Final instance.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The instance was running all okay but suddenly without changing anything to the installation I am not able to create new users in the Master realm and log in with this new user.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Allready existing users can login to Keycloak, also when I change the password for the user.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>As soon as I create a user (planon in this example) , and try to log in with the given credentials I get Invalid username or password prompted and see the line below in the server.log<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>^[[0m^[[33m08:44:37,204 WARN [org.keycloak.events] (default task-24) type=LOGIN_ERROR, realmId=master, clientId=security-admin-console, userId=2260992e-a2fb-4503-b5a1-f468526fbc9f, ipAddress=84.233.191.62, error=invalid_user_credentials, auth_method=form, response_type=code, redirect_uri=https://fr-authtest.planoncloud.com/auth/admin/master/console/, code_id=b2a5f41b-568c-420a-bd5d-770080c369ab, username=planon<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>How can I find the rootcause for this issue ? (And a resolution)<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>With kind regards / Met vriendelijke groet, <br><br><br>Maurice Quaedackers<br>Planon Cloud Center<br>_____________________<br><br>Planon B.V.<br>Postbus 38074<br>6503 AB Nijmegen<br><br>Wijchenseweg 8<br>6537 TL Nijmegen<br><br>Nederland<br>T: +31 (0) 24 641 3135<br>F: +31 (0) 24 642 2942<br><br>E: <a href="mailto:maurice.quaedackers@planonsoftware.com"><span style='color:#0563C1'>maurice.quaedackers@planonsoftware.com</span></a> <br>W: <a href="http://www.planonsoftware.com/"><span style='color:#0563C1'>www.planonsoftware.com</span></a> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:8.0pt;color:black'><br></span><span lang=NL style='font-size:8.0pt;color:black'>Deze email en alle bijlagen zijn slechts voor gebruik door de beoogde ontvanger. De email kan intellectueel eigendom en/of vertrouwelijke informatie bevatten. Het mag niet worden gekopieerd, openbaar gemaakt, bewaard of gebruikt worden door anderen dan waarvoor deze bestemd is. Bent u niet de beoogde ontvanger,verwijdert u dan deze email met alle bijlagen en kopieën onmiddellijk en informeer de afzender.</span><span lang=NL style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:8.0pt;color:black'>This e-mail and any attachment is for authorised use by the intended recipient(s) only. It may contain proprietary material, confidential information and/or be subject to legal privilege. It should not be copied, disclosed to, retained or used by, any other party. If you are not an intended recipient then please promptly delete this e-mail and any attachment and all copies and inform the sender.</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>