[overlord-issues] [JBoss JIRA] (RTGOV-162) SLA report based on historic analysis of Situations

Gary Brown (JIRA) jira-events at lists.jboss.org
Thu Jun 27 05:00:21 EDT 2013


     [ https://issues.jboss.org/browse/RTGOV-162?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Gary Brown resolved RTGOV-162.
------------------------------

    Resolution: Done

    
> SLA report based on historic analysis of Situations
> ---------------------------------------------------
>
>                 Key: RTGOV-162
>                 URL: https://issues.jboss.org/browse/RTGOV-162
>             Project: RTGov (Run Time Governance)
>          Issue Type: Feature Request
>            Reporter: Gary Brown
>            Assignee: Gary Brown
>            Priority: Critical
>             Fix For: 1.0.0.Final
>
>
> Need to determine what information should be stored in the Situation to enable a report to be compiled based on service performance and availability.
> The criteria for what constitutes a violation of a particular customer's SLA needs to be defined. For example, the SLAs may only apply within particular day/time periods - which will also need to take into account timezones.
> Need to see whether this per customer information can be stored in SRAMP repo, and also reported via Polymita, as requires further analysis of the underlying information - and possibly needs to be presented in a tabular form.

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