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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hello,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>the class ContactQueueDetail contains class
ContactCallDetailId. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>ContactQueueDetail cqd<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>I have asserted cqd to the WorkingMemory.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>It contains ContactCallDetailId id;<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>On the LHS I need the Timestamp t=id.getStartDateTime();<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>I have not found the correct Syntax for this, yet.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>My rule looks like this:<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><b><font size=2 color="#960000"
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:#960000;font-weight:bold'>rule</span></font></b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black'> </span></font><font size=2 color=green face="Courier New"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";color:green'>"ContactQueueDetail"</span></font><font
size=2 face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:
"Courier New"'><o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black'> </span></font><b><font size=2
color="#960000" face="Courier New"><span lang=EN-GB style='font-size:10.0pt;
font-family:"Courier New";color:#960000;font-weight:bold'>when</span></font></b><font
size=2 face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:
"Courier New"'><o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black'> $cqd:ContactQueueDetail($disp:disposition==1,$id:id.startDateTime)<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black'> $h:
CallsPerHour(hour==$id.getHour())</span></font><font size=2 face="Courier New"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Courier New"'><o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black'> </span></font><b><font size=2
color="#960000" face="Courier New"><span lang=EN-GB style='font-size:10.0pt;
font-family:"Courier New";color:#960000;font-weight:bold'>then</span></font></b><font
size=2 face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:
"Courier New"'><o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black'> ..</span></font><font
size=2 face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:
"Courier New"'><o:p></o:p></span></font></p>
<p class=MsoNormal><b><font size=2 color="#960000" face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:#960000;font-weight:
bold'>end</span></font></b><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>kind regards<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>Martin</span></font><font
size=2 face=Arial><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
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