[wildfly-dev] JIRA: Proposal to make default assignee "Unassigned" for all areas

[David Lloyd]

Speaking for myself, I'd rather have issues unassigned because having
it assigned means "do not work on this; someone else is going to".
Then they just sit like that, maybe for years.

I think having a default assignee is hiding the symptom while at the
same time discouraging volunteers from taking issues.  It's even worse
now that we have multiple teams within Red Hat itself who want to work
issues.  I often get emails like "I see that WFLY-xxx is assigned to
you; is it OK if I take it?"  For every one of these, there may be
several (internal or external) where they just give up because the
issue is "assigned", and they just wait forever for someone to deliver
the fix/feature for them.

We see every issue as they are created.  If we don't take an issue at
that time, being honest, are we really ever going to do it?

On Thu, Mar 29, 2018 at 9:28 AM, Andrig Miller <anmiller at redhat.com> wrote:
> This is the way it was a long time ago, and then we moved to default to the
> component lead because so many issues were being left in the unassigned
> state.
>
> Perhaps the default assignment just makes thing "look" better, and doesn't
> force triage to occur, or perhaps it does?
>
> I think we just think about this a little more, since we made the change
> because of such a mountain of issues being in the unassigned state.
>
> Andy
>
> On Thu, Mar 29, 2018 at 8:20 AM, David Lloyd <david.lloyd at redhat.com> wrote:
>>
>> This is something we've talked about before.  I think we should move
>> forward on this for the WFLY and WFCORE projects.
>>
>> Ideally we'd also have a "responsible person" field which would be
>> populated by the component lead by default.  But I don't think this is
>> necessary as long as our component leads are triaging issues in their
>> areas (which they should be).
>>
>> I think we should just do it.  WDYT?
>>
>> --
>> - DML
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>
>
>
>
> --
> Andrig (Andy) T. Miller
> Global Platform Director, Middleware
> Red Hat, Inc.



-- 
- DML