Erik,

We are aware that the content-available flag is IOS specific. We have also read [1], [2] along with lots the information we can find on background notifications for iOS. I will not say we have read everything as we always find other information buried from Apple :)

If we use Table 1 in https://developer.apple.com/library/ios/documentation/UIKit/Reference/UIApplicationDelegate_Protocol/index.html#jumpTo_12 to make sure we have the same terminology.

We can get the iOS Aerogear notification handler to respond to notifications with content-available = 1 when the app is in the background and the foreground. This works very well.

We cannot get the iOS AeroGear notification handler to respond to a notification coming in with content-available = 1 when the app is suspended. As far as we can see there is no difference in code for the Aerogear handler to at least wake up and process the event that comes in. The logic to handle the event once woken up is different as there are different flags set. We understand the differences to do with that.

Our understanding is that:

IF the iOS app is suspended AND a notification comes in with content-available = 1 
THEN
    Wake the app up
    Pass control to the app through the function defined as the callback in push.register(handleNotification , successHandler) 
    Within the notification handler callback, check to see if the content-available flags is set AND the event.foreground value set.
    Do something for short while such as get stuff from a server
     Finish with calling setContentAvailable() with NewData, NoData or Failed depending on what we have done. 
END 

Our code for handling the Aerogear notification is very simple, the first thing the Handler does is send a tiny HTTP POST call to our REST server so we can see that the notification handler is being called. Its easy enough to see the Xcode console output when the app is in the foreground or background, but more difficult to track what is happening when the app is starting up. We don’t want to put an alert on the screen as that changes the behaviour of the app, the same for doing a beep or a sound to let us know that the app is starting up. So a simple HTTP POST call to a server with a tiny bit of debugging information is fine. We can see in the server logs this REST call being made in the foreground and in the background but not when the app is suspended. We think we have written the code appropriately but cannot seem to get it to work (if it is supposed to).

So we would like to be able to call setContentAvailable(NewData) but we never get the Aerogear handler started to do so. Now we may have missed something vital but the code is pretty simple and works very well in the foreground and background, just not when the app is suspended.

So should the AeroGear notification handler be called when the iOS app is suspended as opposed to just in the background? If the notification handler should be called, then we’ll keep digging into our code as it’s a bug with our system. If the Aerogear notification handler is NOT called when the app is suspended and thats by design then we will work out a different mechanism. We are still unclear as to what the Aerogear behaviour should be.

Rob

On 14 Dec 2015, at 10:03, Erik Jan de Wit wrote:

Hi Rob,

First of all let's be clear that the 'content-available' flag is a iOS
implementation (part of the background fetch) and that it should start your
app [1], but this is handled by the OS and there are some heuristics
involved that is why you have to set the NewData [2]. So you can't be
certain that it will 100% of the time, will start your app.

For android we don't have any mechanism atm to enable background
notifications, although I think we could add it.

[1]
https://developer.apple.com/library/ios/documentation/UIKit/Reference/UIApplicationDelegate_Protocol/index.html#jumpTo_12
[2]
https://aerogear.org/docs/guides/aerogear-cordova/AerogearCordovaPush/#_ios_background_notification

On Mon, Dec 14, 2015 at 9:36 AM, Rob Willett <rob.aerogear@robertwillett.com

wrote:

Erik,

Our focus has been on iOS and I realise that I should have stated this
in my mail message. Apologies.

Currently IOS does not start our app when the iPhone receives an
AeroGear notification with content-available = 1 in it AND (the app has
not been started OR is in the background). Basically we start the iOS
app, send a notification to check it works in the foreground. We then
swipe up to stop the app, send a new notification down, the new
notification is displayed BUT the AeroGear call back to handle the
notification is not called. If there is a a magic combination of alert
and content-available flags to make this happen we’d be happy to put
them in our code but we cannot see anything happening at all. We have
not checked Android for this behaviour, as for technical reasons we
<cough> I <cough> broke our last Nexus 5 phone on Friday and have not
replaced it yet. We’ll have a new one tomorrow.

What we have to do at the moment is check to see if the app has received
the silent notification as it will then make a callback to our server,
if there has been no callback wishing 60 secs, our server sends a full
notification with an alert in that is displayed by the device. The
downside to this method is that we lose the ability to clean out old
notifications using the silent notification AND a local cordova plugin,
local-notifications.

Our thinking is that both iOS and Android should start up in the
background when they receive a notification with an empty alert AND a
content-available = 1 flag AND the app is not running. We could use
Apple background-fetch to get 30 secs of processing and then shutdown
again. Unclear as to the system on Android.

We have also now seen that Apple very aggressively moves Apps from a
background state to a suspended state after not very long, which also
means that the app doesn’t respond to content-available = 1 flags. We
haven’t worked out how long this interval is, but its not hours. This
actually underscores the importance of handling the content-available =
1 flag working when apps are suspended or not started.

We are really starting to dislike Apples notification implementation.

Rob

The email address is list specific, we have our own mail servers so its
easy to simply use specific emails which we can then track. Its easy to
block as well if they get spammed.

On 14 Dec 2015, at 8:15, Erik Jan de Wit wrote:

Hi Rob,

Currently this is how background notifications (content-available)
should
work on iOS, but on Android the notification doesn't start up the app
only
when the user 'touches' the notification is the app started. I think
we
could change this behaviour, for instance when you send a notification
that
doesn't contain any alert message. I think recently some more users
have
experimented with how to 'enable' background notifications on android.
What
do you think?

p.s. I like your email address

On Fri, Dec 11, 2015 at 6:59 PM, Rob Willett
<rob.aerogear@robertwillett.com

wrote:

Hi,

We’re trying to work out if the Aerogear Cordova push notification
should start the app if the app is not started. If the app is in
the
background than we get the notification but if the app is not started
up we
don’t seem to get anything happening.

It seems to work OK when the app is in the foreground or background,
just
not when its not started up?

Should it work when the app is not started on both iOS and Android?

Thanks,

Rob


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--
Cheers,
Erik Jan


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Erik Jan


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