Marc / Eric,

Thank you for your help in the past , i really appreciate it . but my issue did not get resolved yet .

My Application is really simple , i get a token from keycloak and use that token call API MAN services .

When the application is fresh installed , this problem does not happened often , but once many users using it and over time , it will start rejecting tokens with the "Token is not active" message .

for example if my service is on https://myserver.com/api-gateway/myservice i pass a token like with an access_token parameter

https://myserver.com/api-gateway/myservice?access_token=<token value>

some time it return a value and some times not . i'm always using a new browser , so its not the cashing.

The only way to solve the issue is to restart keycloak/apiman , seems they back in sync .

It started a small problem with dev , but now its expanding because our product with the QA people and this escalating .. Is there a way you guys can help us a little more ? is there a paid support ?

Thanks,

On Tue, Aug 11, 2015 at 4:16 AM, Marc Savy <marc.savy@redhat.com> wrote:

I think this may pertain to the Keycloak OAuth2 token. In which case, I
provided Fadi with a version containing additional logging to see if we
could track the issue down.

It's not an issue I've ever been able to replicate, and we don't fiddle
with the token data in any way, so I don't really see how we could
affect things.

My only suggestions are to ensure that time is accurate on all of the
systems (NTP, Chronyd, etc), and I believe this has already been done.

On 10/08/2015 18:00, Eric Wittmann wrote:

How often does this occur? What is the result?

I assume this is triggering a re-login in the UI?

There is no caching on the apiman side. However the tokens issued by
keycloak to the apiman UI do have an expiration. You could try logging
into the keycloak auth admin UI and increasing the lifespan of the tokens.

Any more details you can provide would be great.

-Eric

On 8/10/2015 8:56 AM, Fadi Abdin wrote:

I keep getting occasional "Token is not active." on they keycloak side
occasionally . its really frustrating , i cant figure out what could
cause this to happen. everything seems correct.

Is there caching between API Man and Keycloak i can turn off ? Have
anyone seeen this behavior ?

Thanks,
Fadi
Express.com

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