On 02/12/2015 11:25 PM, Catherine Robson wrote:

Hi -

We see that alerting on response time and downtime are part of what we hope to provide in the first iteration of Hawkular. We'd like to get started on the designs related to alert definition/configuration. I'm hoping that you can all share some of the requirements around alert definitions that you think we need to have for Hawkular at this point. I don't want to overdo it by looking at JON - I'd like to start simple.

Here's the requirements for the web console as I currently am thinking of them, but would like the team to comment on them and add/remove requirements as you see necessary.

Overall Alerts
As an administrator of a website, I would like to have all alerts sent to me through e-mail.
Ad an administrator of a website, I would like to have all alerts sent to me via text message.

That may be implicit but:
    - As an administrator of a website, I would like to have all alerts listed only to the console.

We may not implement SMS right from the beginning but having 2 ways may be good to initiate the design. (Later we should embed Aerogear UPS and have a small app for push on phones, note to potential readers, a good student subject or contribution).

1 important thing:
    - we need some alert "profiles", if I look at my 1000s resources I may want them all to follow a same profile and when I want to change who receive an email I should do that in a single place (and not go through the 1000s resources). There would be several profiles.

3 potential improvements that we may want to think about in the design right now (or not):
    - Different addressee: Support for sending email/SMS to someone else but the owner
    - Escalamation: if resource is down for 5 min, send me (or someone else) an email, if still down after 30min send me a SMS
    - Multiple alerts for 1 particular event: if resource is down for 5 min, send me an email, send my boss an email and send the IT guy a SMS

Downtime
As an administrator of a website, I would like to configure Hawkular so an alert is sent to me every time the system goes down.
As an administrator of a website, I would like to configure Hawkular so an alert is only sent to me after the system is down for a certain length of time, so I'm not alerted if there is a very minor downtime event.

Response time
As an administrator of a website, I would like to configure Hawkular to alert me when my website's response time is slower than a threshold I have set so I know there may be performance problems.

It would have to be for some configurable period of time

Are there any other "settings" to the alerts that we should be considering at this point?

At some point in the future we may want to have a warning state, but I don't want to surcharge this thread :)

Thomas

Thanks,
Catherine

--
Catherine Robson
User Experience Design
Red Hat JBoss Middleware
c: 978-944-3825
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