JBoss Community

Re: Notification and Escalation using API

created by Mariano Fernández in jBPM - View the full discussion

Hi All.

 

 

I am using jBPM5.2 I need to implement an escalation of human tasks with the following definitions.

 

 

Escalation

          Delegation (Assigning a task from one user to another for various reasons)

           Controlled: Manually Assign a task to a specific user.

           Implicit: Automatic assignment of one task to another person by the absence of the target user of it.

                                             According to criteria:

                                                                 By complex rules

                                                                 Organizational structure

 

Expiration (Assigning a task from one user to another by expiration of it)

                    Controlled: Manually Assign a task to a specific user.

                    Implicit: Automatic assignment of one task to another person.

                                        According to criteria:

                                                  By complex rules

                                                  Organizational structure

Chain of Authorization (Authorization of a task at different levels of organization)

                    implicit:

                              According to criteria:

                                        By complex rules

                                        Organizational structure

 

 

Anyone have any idea what would be the best way to handle this issue?

 

 

Regards.

Mariano

Reply to this message by going to Community

Start a new discussion in jBPM at Community