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Re: Human task escalation understanding

created by Esteban Aliverti in jBPM - View the full discussion

It seems you will need to hack your own solution. The class in charge of deadlines and escalation is: https://github.com/droolsjbpm/jbpm/blob/master/jbpm-human-task/jbpm-human-task-core/src/main/java/org/jbpm/task/service/DefaultEscalatedDeadlineHandler.java

Starting from line 187 is where the escalation logic takes place.

It would be good to have a pluggable mechanism to add custom logic here. Something similar to WIHandlers, but for the HT server.

 

Best Regards,

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