"I don't understand why you would have used jBPM 4 for production projects without realizing there is no Enterprise support for it."
Eric,
Speaking for me - we were trying to be proactive. Plans were made in June/July of 2009. jBPM v3 had an excellent track record. v4 was about to be released. It was possible to see how version 3 was progressing and make intelligent assumptions about version 4.
I still think it was a reasonable decision that used knowledge about jBoss as an organization and jBPM as a project and made intelligent projections.
What we are discovering now is that past preformance is no guarantee for future results :)
Silly us
Sincerely,
gelos