what value have you assigned to ldap.user.ctx and ldap.role.ctx?
it should have something like: OU\=Users,OU\=Company Users,OU\=Company,DC\=company-1234,DC\=com
OU\=Users,OU\=Company Users,OU\=Company,DC\=company-1234,DC\=com
so it must be valid LDAP syntax.
HTH
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