I'm using the Desinger (web application) to define my bp but I can't find any escalation feature on user task.
I read smt at https://issues.jboss.org/browse/JBPM-3044 and although the ticket is closed I don't know how to use it in the Designer.
Btw when should be used the escalation feature (with an expired time) and when sould be used a timer event?
thanks
andrea