[Aerogear-users] An app crash scenario after clicking on push notification

Summers Pittman supittma at redhat.com
Tue Apr 18 11:23:29 EDT 2017

On Tue, Apr 18, 2017 at 10:55 AM, Federico Cerminara <fedecentrico at gmail.com
> wrote:

> Hi Summers,
> thanks for your immediate reply. The OS on the device i am testing now is
> Android 6.0.1, but I don't know if it's an useful information cause I'm
> using Ionic 1 and Angular 1 to develop a Cross Platform App.
> The code is not publicly available but I can share some code pieces if you
> suggest me which pieces of code could help us for this analysis.
> It's not ax example app, I just took inspiration from the snippet of code
> included in Android aerogear variant and used them to complete my app.js
> code.
> How could you help me?

Would you be able to include your stack trace from logcat when the
application crashes?

I'm not as familiar with Cordova as I should be, but I should be able to
make heads or tails of it.

> Thanks anyway, Federico.
> 2017-04-18 16:33 GMT+02:00 Summers Pittman <supittma at redhat.com>:
>> Frederico,
>> Hi, sorry you are having trouble with UPS.  If you could help us out by
>> answering a couple of questions that would be great.
>> 1) Which OS is your applicatoin having trouble on and are you using
>> Cordova or native libraries?
>> 2) Is your code publicly available somewhere for us to look at?
>> 3) Are you using the example app or is this your own implementation?
>> I know from experience that with Android one of the common problems is
>> that if the application has been killed by the OS then the Push libraries
>> have to be reinitialized before you can send metrics to the server.  If you
>> are initializing your push libraries in an Activity class instead of the
>> Application class this may be something to double check.  Of course if this
>> is iOS or Cordova then everything I just said is nonsense :)
>> Summers
>> On Tue, Apr 18, 2017 at 10:18 AM, Federico Cerminara <
>> fedecentrico at gmail.com> wrote:
>>> Hi,
>>> my name is Federico Cerminara, 35 years old, engineer and web developer
>>> in Rome.
>>> I’m a beginner in cross platform app development and I’ve started using
>>> aerogear cordova push plugin to enable reception of push notification.
>>> I’ve developed my first app. I’m able to receive correctly push
>>> notification, both sending them directly by aerogear admin panel after
>>> choosing a variant and and sending them from the application backend
>>> following a custom logic. If I have my app closed or already open, clicking
>>> on push notification seems to behave correctly, bringing user to
>>> application first page. Instead, if I try to close all my applications
>>> after receiving one or more push notification (image notification frequency
>>> is quite low) and then I try to click on my waiting push, application
>>> crashes showing a message that sound quite like this “The program
>>> <app_name> has been interrupted”
>>> Can you tell me a way to solve this problem?
>>> Thanks anyway, Federico.
>>> _______________________________________________
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>>> Aerogear-users at lists.jboss.org
>>> https://lists.jboss.org/mailman/listinfo/aerogear-users
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