[hibernate-dev] JIRA issue status - Closed v. Resolved

[Steve Ebersole]

On 12/20/2011 01:18 PM, Hardy Ferentschik wrote:
> I agree with this as well. In HV and SEARCH we close the resolved issues after a release. While they are resolved they could be reopened and closed issues cannot be reopened again. A new issue should be created in this case.
>
> Closing the issues is a manual process, but I don't see a problem with that. Compared to other time wasters I don't mind the 2 minutes this process takes.
The concern here is not the time it takes; the concern is the actually 
remembering to do it.  I agree its not a major deal, but it is something 
to consider.

> What is the problem with comments on closed issues? Some comments might even be useful (aka "had the same problem, fixed now") However, if someone wants to start a new discussion - tough luck. If the comment is legit we tell them to create a new issue and link to it.

In the past we had problems with spam comments showing up on closed 
issues.  It was just a pain in the ass to remove them because you had to 
reopen the issue, remove the comment and then (re)close it.

In general I definitely agree that allowing comments on closed issues is 
positive.  In fact I would argue that it is necessary.  In which case I 
would say that we certainly want to still allow developers to reopen 
closed issues.


-- 
steve at hibernate.org
http://hibernate.org