[jboss-dev-forums] [Design of JBoss jBPM] - Re: Analytical and operational dashboards

[kukeltje]

"heiko.braun at jboss.com" wrote : anonymous wrote : 
  |   | So to me a full blown graphical console doesnt add much to end-users. It is more important to make the jbpm data available through an easy to use api 
  |   | 
  | 
  | I don't agree with this. IMO the API is not necessary because it has a DB schema already, which is ready for consumption. Actually I think quiet the opposite of what you say. Adding an API atop of the schema would just narrow the possibilities to query according to users demands.
  | 
  | However, it is right that customization plays a huge part here. But to begin with I think we should be able to define a set of common analytical and operational questions user typical ask and build that into a console.
  | 

What is important is that (from my experience) users want to drill down to individual case data when using the dashboard for both operational data and analytical data (if it is still available). Since we advise people not to put all data in jBPM (as opposed to other BPM suppliers to a certain extend), but use their own domain model and storage, there should be e.g. a basic api that returns all businesskeys related to that period or an individual case (a business key being the FK between the domain  and the processinstance). That way users can analyse bottlenecks more easily. Since I cannot imagine the jBPM console showing the domain data, an api with basic methods does sound interesting. Users can embed the basic operational/analytical data in their own apps then. Basic being the keyword!!

For more complex analytical dashboards, I personally advice my customer (hope there will be more) to use a real BI/BAM (sorry) product like Pentaho or Jaspersoft, since they often need this for other analysis as well, but that is just me. And since I saw you are using jaspersoft, maybe things will turn around. 

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