[JBoss-dev] House keeping in JIRA - bug reports

[Andrig T Miller]

On Fri, 2006-09-29 at 14:29 +0200, Adrian Brock wrote:

> On Thu, 2006-09-28 at 13:08 -0600, Andrig T Miller wrote:
> >      Having them unscheduled doesn't hid them under any rug.  They are
> > just as visible in JIRA. 
> 
> And just as unprocessed as when we used sourceforge and nobody
> was trying to monitor the problem.
> 
> > > 
> > > Assigning to a release, forces somebody to remove
> > > them from that release. So they are least looked at.
> > 
> >       All it really does is force someone to go into JIRA and change
> > the fix version, not to actually evaluate the issue.
> > 
> 
> That just comes down to how good a project lead you are.
> If you are continually bumping problems to the next release
> then we have to ask what are you doing?
> 
> 
> > To really solve this, is we need a formal review process.  It doesn't
> > matter whether something is assigned to a release or not.  We have to
> > have formal, mandatory review as a team.
> 
> I'm a great believer that you cannot replace human intervention
> with automation when it comes to effective management.


     I agree completely.  


> 
> But the person that manages things needs to have reasonable metrics.
> Forcing people to go through a process of review (even if it is
> just bumping it to the next release) gives an indicator
> of how much on top of the problems we are.


     What I envision for the review, is we will not allow issues to be
moved from release to release to release.  I also think that we will be
able to put the right incentives in place to make sure that issues are
resolved in a timely manner.


> 
> Rather than the current situation, where we don't have a clue
> what is getting reviewed, because according to JIRA it is nothing!
> 

Andrig (Andy) Miller
VP, Engineering
JBoss, a division of Red Hat
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