[jbossdeveloper] Fwd: [Website] - Current state of forums - Neglect, spam and blocking genuine participation, can someone from .org team help? [nzpb2z-1py-jtgf]

[Max Rydahl Andersen]

Jaikirian with a post with some good points about the spam levels at 
jboss.org ;/

Mark N./jboss.org - are we really this powerless in fighting this ? 
either by installing filters
or handing out moderation abilities to more users ?

Currently it seems most of what we do (maximum post rate on newcomer) is 
hurting real newcomers ability to engage
rather than helping filtering spams..

I know its a loosing battle, but just interested to know if we are doing 
or planning something beyond "manually deleting spam" ?

/max
http://about.me/maxandersen
Forwarded message:

> From: jaikiran pai <do-not-reply at jboss.com>
> To: Max Rydahl Andersen <manderse at redhat.com>
> Subject: [Website] - Current state of forums - Neglect, spam and 
> blocking genuine participation, can someone from .org team help? 
> [nzpb2z-1py-jtgf]
> Date: Sun, 12 Apr 2015 03:03:00 -0400
>
> jaikiran pai 
> [https://developer.jboss.org/people/jaikiran?et=watches.email.thread] 
> created the discussion
> "Current state of forums - Neglect, spam and blocking genuine 
> participation, can someone from .org team help?"
>
> To view the discussion, visit: 
> https://developer.jboss.org/message/924639?et=watches.email.thread#924639
>
> --------------------------------------------------------------
> This is not a new issue, but something that (sadly) has been around 
> for a long while now. The forums hosted at developer.jboss.org have 
> been constantly spammed and in general the forums themselves have been 
> neglected. Genuine activity/participation in the forums has 
> drastically decreased over the years. To give you an example of the 
> kind of content (spam) that the forums currently attract, take a look 
> at the attached screenshots which are from the "Recent discussions" 
> and the "latest content" widget/pages. All spam (except a thread or 
> two)!
>
> The more worrying sign is that there seems to be absolutely no one 
> (other than community volunteers) with the right set of control (i.e. 
> Jive admin related controls) from the .org team, who seem to monitor 
> these forums and nip this spam in the bud. The community volunteers 
> occasionally mark these threads as spam but one can't expect them to 
> be able to handle this amount of spam on their own.
>
> In the past, when I was employed at Red Hat, I had raised this issue 
> numerous times and the jboss.org was helpful enough to add a very 
> basic spam filter to the forums. Unfortunately, that has helped only 
> marginally and in fact on many occasions caused problems to genuine 
> users (see these threads for what I mean  
> https://developer.jboss.org/thread/248640 One post per hour  
> https://developer.jboss.org/thread/240315 Disable Frequency Limit  
> https://developer.jboss.org/thread/237908 Rate Limiting).
>
> If you look at the current bunch of spam, it's very clear that it's a 
> scripted attack (take a look at the timing on the posts). I am a 
> moderator in one other very popular Java forum on the internet and 
> that one is fully driven by volunteers including managing the servers 
> and the software. Yet, we have far better control on spam. In fact, 
> you hardly find spam in those forums because we nip them in the bud 
> with various tools and more importantly with the intention and 
> dedication of keeping the forums active and lively with genuine 
> participation. I find it hard to believe that these professional 
> forums at jboss.org, overs these past years, have constantly allowed 
> this kind of spam to continue, yet at the same time haven't addressed 
> concerns where genuine participation has been blocked.
>
> Could someone from the .org team please take care of these issues and 
> get rid of spam and at the same time allow genuine participation to 
> continue? Hopefully someone from the team is allocated to keep a watch 
> on activities like these on a ongoing basis instead of someone from 
> the community constantly bringing this up every few weeks.
> --------------------------------------------------------------
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