[jbosstools-dev] How to Triage Issues?

[Xavier Coulon]

Hello Rob,

As far as I'm concerned, I set the fixVersion to 4.2.x if I know I won't work on the issue before the next code freeze (currently 4.2.0.Beta3), so at least it means that I noticed it but decided not to work on it yet. I set a fix version on all the issues I plan to work on to the next version we'll release, and sometimes I even set the status to "coding in progress", so I can use JIRA filters to find the issues even faster.

Feel free to correct me if my method is wrong ;-)

Best regards,
/Xavier



On 09 Jun 2014, at 10:11, Rob Stryker <rstryker at redhat.com> wrote:

> Hi All:
> 
> Do we have a document available with the proper way to triage issues? I 
> seriously have no idea anymore, and every time I try to change an old 
> issue, I end up getting an email telling me that it's not triaged now.
> 
> I used to assign myself, even if I didn't intend to work on it, to 
> indicate that it "was read". I was told this was incorrect, and that 
> there should be no assignee if nobody is actively working on it.
> 
> I also used to mark it as targeted to later, but I was told this was 
> vague and should not be used as a dumping ground for all issues that 
> aren't on the plan.
> 
> But if I leave the fix version blank (to indicate it is not on my plan), 
> I get an email telling me the issue is untriaged.
> 
> I also tried commenting on issues, to indicate that I've seen them, but 
> didn't change the fix version or assignee since I did not have a firm 
> target for it.... but this gets the same emails.
> 
> Should I go in right now and bulk-change all my unassigned untargeted 
> issues to myself with a fix version, even if I have no idea if that fix 
> version is accurate? Or should I mark all I don't have a firm target for 
> to "Later" ?
> 
> What's the process here?
> 
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