[jbosstools-issues] [JBoss JIRA] Commented: (JBDS-1206) Make report problem explain what it does [was: Report Problem Email does not seem to be sent]

Max Andersen (JIRA) jira-events at lists.jboss.org
Wed Oct 20 05:47:55 EDT 2010


    [ https://jira.jboss.org/browse/JBDS-1206?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12558085#action_12558085 ] 

Max Andersen commented on JBDS-1206:
------------------------------------

Agreed that the "Report problem" is a misnomer - we should as a minimum fix this so it explains what it does.

Here are the issues I found:

1) Wizard has no description, should be something like:
"This wizard takes the description and info below and in addition collects various logs from eclipse and create a zipped file which can be attached to issues or emails when reporting problems."

2) The wizard does not tell that the user has to fill out description - should be validated like any other field we have in wizards.

3) When pressing Ok nothing seem to happen - we should at least show a dialog stating something like:
"Logs and your entered information have been gathered and stored at: [filename], now attach this to your issue or email discussing the problem."
Note: it should be possibly copy that file name by selecting and copying it or have a "copy path to clipboard" button.



> Make report problem explain what it does [was: Report Problem Email does not seem to be sent]
> ---------------------------------------------------------------------------------------------
>
>                 Key: JBDS-1206
>                 URL: https://jira.jboss.org/browse/JBDS-1206
>             Project: Developer Studio (JBoss Developer Studio)
>          Issue Type: Bug
>          Components: ui/branding
>    Affects Versions: 3.0.0.GA
>            Reporter: Stelios Koussouris
>            Assignee: Alexey Kazakov
>             Fix For: 4.0.0.Beta2
>
>
> I tried to send my  .zip from the Report Problems eclipse/JBDS popup but have not received anything. The customer seems to have reported a similar behavior

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