[jbosstools-issues] [JBoss JIRA] (JBIDE-12837) JBDS 6.0.alpha2 - Mylyn plugin displays unclear error message with bad login to JBoss JIRA

Alexey Kazakov (JIRA) jira-events at lists.jboss.org
Mon Oct 22 15:35:01 EDT 2012


     [ https://issues.jboss.org/browse/JBIDE-12837?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Alexey Kazakov reassigned JBIDE-12837:
--------------------------------------

    Assignee: Max Rydahl Andersen  (was: Alexey Kazakov)


Here is the answer from Atlassian guy:
{quote}
Unfortunately it looks like REMOTE API is OFF on that server.

I have created account, logged in successfully from Atlassian Connector for Eclipse but I can't open issue because SOAP call fails. I get the same info "JIRA RPC services are not enabled".
I have reproduced the same case locally. It works fine with REMOTE API enabled but I get exactly the same error when REMOTE API is disabled.

The only way to make it work is to ask JIRA admin to enable REMOTE API. It can be simply done in JIRA admin section (General Configuration page).

Cheers,
Jacek
{quote}
https://studio.atlassian.com/browse/PLE-1380

Max, can we do anything with that?
                
> JBDS 6.0.alpha2 - Mylyn plugin displays unclear error message with bad login to JBoss JIRA
> ------------------------------------------------------------------------------------------
>
>                 Key: JBIDE-12837
>                 URL: https://issues.jboss.org/browse/JBIDE-12837
>             Project: Tools (JBoss Tools)
>          Issue Type: Bug
>          Components: UpStream
>    Affects Versions: 4.0.0.Alpha2
>         Environment: Version: 6.0.0.Alpha2
> Build id: Alpha2-v20120924-2110-B28
> Build date: 20120924-2110
>            Reporter: Len DiMaggio
>            Assignee: Max Rydahl Andersen
>             Fix For: 4.1.x
>
>         Attachments: JBDS-2335.png
>
>
> If a user attempts to connect to JBoss JIRA with an invalid password, this error is returned to the user:
> JIRA RPC services are not enabled. Please contact your JIRA administrator.
> A better error message would explicitly refer to an invalid username/password.

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