[jbosstools-issues] [JBoss JIRA] (JBIDE-17251) Server download error message not helpful: 'Unknown response code: 503'

Rob Stryker (JIRA) issues at jboss.org
Fri Jul 18 06:38:29 EDT 2014


     [ https://issues.jboss.org/browse/JBIDE-17251?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Rob Stryker resolved JBIDE-17251.
---------------------------------

    Resolution: Rejected


As much as I think your idea is well-intentioned, I genuinely believe that including the error code is very helpful to debugging the problems. Hiding it will not help the situation at all and will only leave users confused. Remember, our users are developers who are writing code that runs on application servers. 

Closing this issue. 

> Server download error message not helpful: 'Unknown response code: 503'
> -----------------------------------------------------------------------
>
>                 Key: JBIDE-17251
>                 URL: https://issues.jboss.org/browse/JBIDE-17251
>             Project: Tools (JBoss Tools)
>          Issue Type: Bug
>          Components: server
>    Affects Versions: 4.2.0.Beta1
>         Environment: Fedora19, 64-bit, OpenJDK 1.7_55, GTK2
>            Reporter: Michelle Murray
>             Fix For: LATER
>
>         Attachments: Server_downloaderror.png, Server_downloaderror2.png
>
>
> 1. From JBoss Central click HTML5 project.
> 2. In wizard, under Requirements, select 'This project example requires JBoss Enterprise ...' and click 'Download and Install'.
> 3. From list, select JBoss EAP 6.2.0 and click Next.
> 4. In fields type username and password and click Validate.
> >> window showed 'Unknown response code: 503'
> Not sure what this error is for - server timeout? [I assume it wasn't for wrong password or unknown username as these result in the 'Your credentials are incorrect.' error message.] This 503 error message only happened once - on subsequent try all worked fine. But the error message needs improving if it is going to be helpful to users.
> !Server_downloaderror.png|thumbnail!



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