[jbosstools-issues] [JBoss JIRA] (JBIDE-17251) Server download error message not helpful: 'Unknown response code: 503'

[Michelle Murray (JIRA)]

    [ https://issues.jboss.org/browse/JBIDE-17251?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12966952#comment-12966952 ] 

Michelle Murray edited comment on JBIDE-17251 at 5/11/14 8:29 PM:
------------------------------------------------------------------

I thought this was just a one off but I got the same error again.

Without changing the username or password values, I clicked Validate Credentials again as I was pretty sure that the fields were correct. This time I got a slightly different error message:
{quote}
Server returned HTTP response code: 503 for URL: http://www.jboss.org/download-manager/jdf/content/origin/files/sha256/62/627773f1798623eb599bbf7d39567f60941a706dc971c17f5232ffad028bc6f4/jboss-eap-6.2.0.zip
{quote}

!Server_downloaderror2.png|thumbnail!


was (Author: mmurray):
I thought this was just a one off but I got the same error again.

Without changing the username or password values, I clicked Validate Credentials again as I was pretty sure that the fields were correct. This time I got a slightly different error message:
{noformat}
Server returned HTTP response code: 503 for URL: http://www.jboss.org/download-manager/jdf/content/origin/files/sha256/62/627773f1798623eb599bbf7d39567f60941a706dc971c17f5232ffad028bc6f4/jboss-eap-6.2.0.zip
{noformat}

!Server_downloaderror2.png|thumbnail!

> Server download error message not helpful: 'Unknown response code: 503'
> -----------------------------------------------------------------------
>
>                 Key: JBIDE-17251
>                 URL: https://issues.jboss.org/browse/JBIDE-17251
>             Project: Tools (JBoss Tools)
>          Issue Type: Bug
>          Components: server
>    Affects Versions: 4.2.0.Beta1
>         Environment: Fedora19, 64-bit, OpenJDK 1.7_55, GTK2
>            Reporter: Michelle Murray
>         Attachments: Server_downloaderror.png, Server_downloaderror2.png
>
>
> 1. From JBoss Central click HTML5 project.
> 2. In wizard, under Requirements, select 'This project example requires JBoss Enterprise ...' and click 'Download and Install'.
> 3. From list, select JBoss EAP 6.2.0 and click Next.
> 4. In fields type username and password and click Validate.
> >> window showed 'Unknown response code: 503'
> Not sure what this error is for - no internet connection? server timeout? [I assume it wasn't for wrong password or unknown username as these result in the 'Your credentials are incorrect.' error message.] This 503 error message only happened once - on subsequent try all worked fine. But the error message needs improving if it is going to be helpful to users.
> !Server_downloaderror.png|thumbnail!



--
This message was sent by Atlassian JIRA
(v6.2.3#6260)