[jbosstools-issues] [JBoss JIRA] (JBIDE-17251) Server download error message not helpful: 'Unknown response code: 503'

[Michelle Murray (JIRA)]

    [ https://issues.jboss.org/browse/JBIDE-17251?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12967078#comment-12967078 ] 

Michelle Murray commented on JBIDE-17251:
-----------------------------------------

[~rawb], agreed that making a message for every server response code would be time consuming and potentially pointless from a user perspective. If the server returns a code that the user can't do anything about (e.g., 503 service unavailable, or any of the other relevant 70) then would a single message suffice? Like 'Your credentials cannot be verified at this time. Try again later.' But for errors that the user can do something about (e.g., no internet connection) the user gets an explicit message?


> Server download error message not helpful: 'Unknown response code: 503'
> -----------------------------------------------------------------------
>
>                 Key: JBIDE-17251
>                 URL: https://issues.jboss.org/browse/JBIDE-17251
>             Project: Tools (JBoss Tools)
>          Issue Type: Bug
>          Components: server
>    Affects Versions: 4.2.0.Beta1
>         Environment: Fedora19, 64-bit, OpenJDK 1.7_55, GTK2
>            Reporter: Michelle Murray
>         Attachments: Server_downloaderror.png, Server_downloaderror2.png
>
>
> 1. From JBoss Central click HTML5 project.
> 2. In wizard, under Requirements, select 'This project example requires JBoss Enterprise ...' and click 'Download and Install'.
> 3. From list, select JBoss EAP 6.2.0 and click Next.
> 4. In fields type username and password and click Validate.
> >> window showed 'Unknown response code: 503'
> Not sure what this error is for - server timeout? [I assume it wasn't for wrong password or unknown username as these result in the 'Your credentials are incorrect.' error message.] This 503 error message only happened once - on subsequent try all worked fine. But the error message needs improving if it is going to be helpful to users.
> !Server_downloaderror.png|thumbnail!



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