[jbosstools-issues] [JBoss JIRA] (JBIDE-20100) how to make users aware of fuse and other tooling only being available from earlyaccess?

Mickael Istria (JIRA) issues at jboss.org
Thu Jul 2 02:50:04 EDT 2015


    [ https://issues.jboss.org/browse/JBIDE-20100?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13085628#comment-13085628 ] 

Mickael Istria commented on JBIDE-20100:
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This report is not only about changing a label, but really a strong criticism about the user experience with Early-Access. It's not the first time I hear bad things about it and not the last one, so I believe there is a real effort to do in re-thinking the user experience here.

My comment is an answer to the part of original request, which was clearly blaming the filtering of early access "instead of filtered in between everything else", so did the new user who reported this to me. I agree with the fact that filtering by default is an anti-pattern of discovery, and that it would be much easier to actually show everything to users.
By showing all connectors, Early-Access would definitely be more prominent, user would not have to dig to discover things.

For the case when connectors aren't available yet, I'm not sure I understood what's actually the user-story behind that. But I believe if we stop hiding things by default, then people would immediately see the new Early-Access features when they're available and we wouldn't need to highlight them when they're not.

> how to make users aware of fuse and other tooling only being available from earlyaccess? 
> -----------------------------------------------------------------------------------------
>
>                 Key: JBIDE-20100
>                 URL: https://issues.jboss.org/browse/JBIDE-20100
>             Project: Tools (JBoss Tools)
>          Issue Type: Bug
>          Components: central
>            Reporter: Max Rydahl Andersen
>            Assignee: Mickael Istria
>
> [~jtyrrell] find it confusing when he cannot see Fuse and other earlyaccess features immediately on the install page.
> Some comments:
> "I install JBDS 8.1 and click on the JBoss Integration and SOA Development, but where is the Fuse tooling in that list."
> "<without earlyaccess> why doesn’t my screen shot tell me to use an older version of JBDS or something."
> Suggestion:
> "when I picked the Integration Stack a greyed out Fuse IDE thingy in the list of choices, and something like (Select early Access) to enable this feature."
> I'm fine exploring options to show early access features more prominently but would prefer we would not need to treat Fuse "special" so maybe we should have a "Early Access" section at the bottom instead of filtered in between everything else ? 
> and for any connectors that has additional/different features just add a "Extra features available in Early access " comment ? 
> But what to do when Fuse or others dont even have an earlyaccess out yet ? (like is currently the state for devstudio 9)
> [~crobson], [~aileenc] and [~lhein] got any suggestions ?



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