[jbosstools-issues] [JBoss JIRA] (JBIDE-21801) Can't Download Runtimes for JBoss EAP and JBoss Fuse using git account signup

[David Hladky (JIRA)]

    [ https://issues.jboss.org/browse/JBIDE-21801?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13170639#comment-13170639 ] 

David Hladky commented on JBIDE-21801:
--------------------------------------

Actually, after the reading  the ticket again: the problem is the social provider created account. A Red Hat account is created for it, however a password that is valid for the Red Hat account is not set. It is possible to use the account without the password  to work with the web pages in a web browser (using the social login),  however the Eclipse plugin needs it to identify the Red Had account using the valid user name and password combination. Which is not possible as the password is not set in this case. 

So the fix when using GitHub, Facebook or any other social provider created account, is to do a password reset for the specific account and use this newly created password to access the download. 

> Can't Download Runtimes for JBoss EAP and JBoss Fuse using git account signup
> -----------------------------------------------------------------------------
>
>                 Key: JBIDE-21801
>                 URL: https://issues.jboss.org/browse/JBIDE-21801
>             Project: Tools (JBoss Tools)
>          Issue Type: Bug
>          Components: server
>    Affects Versions: 4.3.1.Beta2
>            Reporter: Aurélien Pupier
>            Assignee: Rob Stryker
>             Fix For: 4.3.1.CR1
>
>         Attachments: 1-preferencepage.png, 2-selectRuntime.png, 3-clickDownLoadAndInstall.png, 4-selectEactVersion.png, 5-fillCredentials.png, 6-PleaseuseFollowingLink.png, 7-allInformationprovided.png
>
>
> first technical investigation:
> - the url used to retrieve information on the Terms and conditions page is (I put a breakpoint on DownloadmanagertermsAndConditionsFragment.getTCResponseString): https://developers.redhat.com/download-manager/rest/tc?downloadURL=https%3A%2F%2Fwww.jboss.org%2Fdownload-manager%2Fcontent%2Forigin%2Ffiles%2Fsha256%2F27%2F27a6fd62a8bc4f660970ab282a4bc013934275e47a850a974db6c7d2c62cc50e%2Fjboss-eap-6.4.0.zip&userName=apupier%40redhat.com&userType=R&oldPlugin=true
>  and it returns:
> {noformat}
> <?xml version="1.0" encoding="UTF-8"?>
> <result>
>    <htmlText><![CDATA[It is no longer possible to accept terms and conditions in the wizard. Please, use <a href="https://developers.redhat.com/download-manager/file/jboss-fuse-6.2.1.GA-full_zip.zip?eclipse=1">following link</a>  instead!]]></htmlText>
>    <plainText><![CDATA[It is no longer possible to accept terms and conditions in the wizard. Please, use https://developers.redhat.com/download-manager/file/jboss-fuse-6.2.1.GA-full_zip.zip?eclipse=1 instead!]]></plainText>
>    <customParams>
>       <param name="company" label="Company" />
>       <param name="country" label="Country" >
>          <options multiple="false">
>          </options>
>       </param>      
>       <param name="downloadURL" label="Downloaded file" >         
>          <options multiple="false">            
>             <option key="https://www.jboss.org/download-manager/content/origin/files/sha256/e5/e5bdb31df14dd8bb17886a7a4232e3fbce0cce86b5e6ddfbb3d3f84e244fd9ff/jboss-fuse-full-6.2.1.redhat-084.zip"/>         
>          </options>      
>       </param>   
>    </customParams>
> </result>
> {noformat}



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