[jbosstools-issues] [JBoss JIRA] (JBTIS-1151) Section 508 - VPAT Compatibility

Wed Aug 2 11:18:00 EDT 2017

    [ https://issues.jboss.org/browse/JBTIS-1151?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13443486#comment-13443486 ] 

Paul Leacu commented on JBTIS-1151:
-----------------------------------

** Track email thread:

Rick Wagner
4:33 PM (18 hours ago)

to devtools-progr., Wagner 
Hello DevTools-Program,

CEE has fielded a handful of cases from US government customers that have an interest in product accessibility.   The requests usually come in the form of a request for a 'VPAT', which is a document that explains our level of compliance with regulation called 'section 508' [1].

Red Hat offers a VPAT for EAP, but little else.  On behalf of our government customers, we'd like to ask if it's possible to provide something for IDE evaluators who ask about a VPAT for DevStudio.  (We have had cases.)

There's an RFE open for JBTSIS, it's at [2].  Perhaps this is better provided as an RFE for DevStudio, that's easily arranged if it's deemed proper.

Please consider, discuss further as needed.  It seems possible that providing a VPAT might lend some advantages in dealing with government customers (and will probably lead to a better product, anyway.)

Thanks,

Rick

[1] https://www.section508.gov/content/sell/vpat
[2] https://issues.jboss.org/browse/JBTIS-1151

Ronald Pacheco <rpacheco at redhat.com>
4:45 PM (18 hours ago)

to Rick, devtools-progr., Wagner 
On Tue, Aug 1, 2017 at 4:33 PM, Rick Wagner <rwagner at redhat.com> wrote:
Hello DevTools-Program,

CEE has fielded a handful of cases from US government customers that have an interest in product accessibility.   The requests usually come in the form of a request for a 'VPAT', which is a document that explains our level of compliance with regulation called 'section 508' [1].

Red Hat offers a VPAT for EAP, but little else.
Not really.  I did the RHEL 7 one a few months ago, Red hat Storage did theirs recently, and OpenStack is creating theirs.  Satellie has theirs, too. 

Please see https://access.redhat.com/articles/2918071#section-508-8

  On behalf of our government customers, we'd like to ask if it's possible to provide something for IDE evaluators who ask about a VPAT for DevStudio.  (We have had cases.)

There's an RFE open for JBTSIS, it's at [2].  Perhaps this is better provided as an RFE for DevStudio, that's easily arranged if it's deemed proper.

Please consider, discuss further as needed.  It seems possible that providing a VPAT might lend some advantages in dealing with government customers (and will probably lead to a better product, anyway.)

Thanks,

Rick

[1] https://www.section508.gov/content/sell/vpat
[2] https://issues.jboss.org/browse/JBTIS-1151

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DIRECTOR, PRODUCT MANAGEMENT, PLATFORMS BU
Red Hat 

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Bob Davis
5:17 PM (17 hours ago)

to Rick, devtools-progr., Wagner 
Hey Rick -
Should this be something we consider for everything that DevTools does that has a GUI? 

On its face, it seems like something we should just do, unless it's super time consuming or difficult. 

Bob

Rick Wagner
8:18 AM (2 hours ago)

to Bob, devtools-progr., Wagner 
Hi Bob and All,

I think it is something we should consider for wider use.  (As Ron pointed out, other RH products are doing it.)  

It seems like it might help with government sales (perhaps more so in the future, hard to judge), and it just seems like a good thing to do.

Probably we should evaluate it to see what kind of effort is required.  GSS considers this a 'nice to have', so if our findings indicate it's not practical, we'll be happy with the status quo.  But if we can add it without much trouble, it seems like there are upsides.

My .02,

Rick

Jean-Francois Maury
8:36 AM (2 hours ago)

to Rick, Wagner, devtools-progr. 
Looked at the Microsoft reports for VS and they are very detailed so we need an accessibility expert there

Jeff

Rich Sharples <rsharple at redhat.com>
8:47 AM (2 hours ago)

to Bob, Rick, devtools-progr., Wagner 
Quite simply - if you want to be considered for any us gov agencies - federal or state - you will need to comply with 508 to some degree. A VPAT is the lowest acceptable bar. 

For MW products we still contract out the evaluation - it's around $25k per product major
Release (excluding any required remediation work). At some point it may be more cost effective to do this work ourselves - we've discussed that numerous times over the years.

Bob Davis
9:25 AM (1 hour ago)

to Rich, devtools-progr., Wagner, Rick 
So this is a significant LOE as compared to say, the EARF?

I'd be interested in seeing what the possible return on that investment would be - how would having a VPAT for DevStudio drive sales in MW or RHEL? What are these gov users using now, and is that "workaround" working for them? Would they even use DevStudio if it were an option?

Rich Sharples <rsharple at redhat.com>
9:34 AM (1 hour ago)

to Bob, devtools-progr., Wagner, Rick 
On Wed, Aug 2, 2017 at 9:25 AM, Bob Davis <bodavis at redhat.com> wrote:
So this is a significant LOE as compared to say, the EARF?

I'd be interested in seeing what the possible return on that investment would be - how would having a VPAT for DevStudio drive sales in MW or RHEL? What are these gov users using now, and is that "workaround" working for them? Would they even use DevStudio if it were an option?

Good questions for our very large NA public sector team - you may want to start with Jim Tyrell.

Ronald Pacheco <rpacheco at redhat.com>
9:36 AM (1 hour ago)

to Rick, Wagner, devtools-progr. 
The reason the other teams have provided updates is because customers in the public sector (which also includes education, local governments, defense, etc.) added the VPAT declaration as a bid requirement.  From my perspective, it helps to provide clarity on what we deliver and support as well as what we don't.

HTH

Ron

Ronald Pacheco <rpacheco at redhat.com>
9:38 AM (1 hour ago)

to Rick, Wagner, devtools-progr. 
FWIW, it was not very heavy lifting.  In fact, even a PM can do the bulk of the work in less than 1 week.  ;-)

Paul Leacu <pleacu at redhat.com>
9:50 AM (1 hour ago)

to Catherine, Andrej, Ronald, Rick, Wagner, devtools-progr. 
Hey - ccing Catherine Robson as this is really a UX discussion

Just for comparison - here's the OpenShift 3.1 VPAT:

https://www.redhat.com/en/files/resources/cl-openshift-3-vpat.pdf

and here's an older EAP VPAT provided by an outside vendor:

https://www.redhat.com/en/files/resources/en-rhjb-section-508-vpat-jboss-eap-6.pdf

Given just Devstudio (+ Integration Stack layered tooling for SOA, DataVirt and B*MS) - this appears to be a pretty daunting task.  To be able to accurately address each "Section 1194" criteria would require QE and engineering participation.  Then there's the rest of DevTools.  I guess the confusing part is exactly how accurately do they need these criteria answered?

--paull

Ronald Pacheco
9:54 AM (1 hour ago)

to me, Catherine, Andrej, Rick, Wagner, devtools-progr. 
If it helps, here's the draft I used

https://docs.google.com/a/redhat.com/document/d/1bLF8ryUfURbf8AT3qb0-FcKj6QNFXwYktFEM7pxbklU/edit?usp=sharing

> Section 508 - VPAT Compatibility
> --------------------------------
>
>                 Key: JBTIS-1151
>                 URL: https://issues.jboss.org/browse/JBTIS-1151
>             Project: JBoss Tools Integration Stack
>          Issue Type: Feature Request
>          Components: distribution
>    Affects Versions: 10.3.0.GA
>         Environment: 
>            Reporter: Wagner Queiroz
>            Assignee: Paul Leacu
>            Priority: Minor
>
> Provide Section 508 - VPAT compliance Integration Stack product if possible in a next GA release.
> Ref: https://mojo.redhat.com/docs/DOC-28860
> Some useful info before going to a formal evaluation:
> https://mojo.redhat.com/docs/DOC-175787

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