[keycloak-dev] Improve back-button and refreshes in authenticators?

Marek Posolda mposolda at redhat.com
Thu Mar 16 10:33:23 EDT 2017


On 16/03/17 14:43, Stian Thorgersen wrote:
> We should get rid of the code for sure. Maybe we can add the ID of the 
> current step in the flow instead though.
>
> Before we discuss implementation though, let's figure out what the 
> ideal user experience would be then figure out how to implement it. 
> What about:
>
> * Refresh just works
> * Back button will display a nicer page, something like "Page has 
> expired. To restart the login process click here. To continue the 
> login process click here.".
Yeah, that will be nice for UXP.

Problem is, that back/forward button doesn't automatically refresh the 
page. So we will need some javascript tricks though. Maybe something 
like this: 
http://stackoverflow.com/questions/9046184/reload-the-site-when-reached-via-browsers-back-button
> Or Back button could just go to the start of the flow always.
That's possible without javascript if you do POST with Redirect. 
Basically what I meant with #2 .

Regarding UXP, I personally like your previous proposal better. If user 
is deep after confirm many authenticator forms and he accidentally 
clicks back-button, he will need to re-authenticate in all 
authenticators again. Not so great for usability though?
> * Resubmitting forms will just display the page above
If we do any of your previous proposal, user will never see the forms, 
which he already submitted? For example if he submitted 
username/password and now is on TOTP page, then after click "back" he is 
either on the "Page has expired" or start of the flow. Which usually 
will be username/password form, but flow started from scratch, so it 
won't be resubmitting form, but new submit.

Marek
> * No need to do redirects. Redirects is bad for performance, but also 
> has twice the response time which is not good from a usability perspective
>
> On 16 March 2017 at 12:56, Marek Posolda <mposolda at redhat.com 
> <mailto:mposolda at redhat.com>> wrote:
>
>     We should be able to detect that with the code in the URL too. So
>     the question is, if hidden field has any advantage over keeping
>     the code in URL?
>
>
>     Thing is, that browsers always treat every POST request as unique
>     even if it goes to the same URL. So for example, even if code is
>     not in the URL and then the user submits username/password form
>     with incorrect password 5 times, then he needs to press browser
>     back-button 5 times to return back to initial
>     AuthorizationEndpoint request. Even if every POST request had same
>     URL without code like
>     "http://host/auth/realms/master/authenticate"
>     <http://host/auth/realms/master/authenticate> .
>
>     Only real advantage I see is, that code in hidden field is maybe a
>     bit safer. Not sure if worth the effort, I will try to investigate
>     how much effort it is to put the code to the hidden field instead
>     of URL.
>
>     Marek
>
>
>
>     On 16/03/17 11:44, Stian Thorgersen wrote:
>>     I like option #3, but what about adding a hidden field on the
>>     form that contains the step in the flow. That way we can easily
>>     find out if the form is a post for the current step or not. If
>>     it's not then we simply ignore the post and return the current
>>     step again? That would work for back/forward and refresh.
>>
>>     On 14 March 2017 at 23:47, Bill Burke <bburke at redhat.com
>>     <mailto:bburke at redhat.com>> wrote:
>>
>>         Ya, similar to #3, my thought is if you combine a cookie with
>>         code-in-url, you have a solution for backbutton and refresh
>>         and there's
>>         no special headers you have to specify. We used to do #2, but
>>         lot of
>>         people, specifically jboss.org <http://jboss.org> guys,
>>         complained about it.
>>
>>
>>         On 3/14/17 4:49 PM, Marek Posolda wrote:
>>         > Thanks, that looks similar to my (3) though.
>>         >
>>         > Besides that I wonder if we should save just the ID of
>>         loginSession in
>>         > the cookie and the "current-code" keep inside the loginSession
>>         > (infinispan) similarly like it is now?
>>         >
>>         > I am thinking about the case when potential attacker tricks
>>         Keycloak
>>         > by manually sending the request, which will just use same
>>         code in the
>>         > cookie and in the URL. Keycloak will then always treat this
>>         request as
>>         > valid due the code in the URL and in cookie will always match.
>>         > Couldn't that be an issue?
>>         >
>>         > Marek
>>         >
>>         > On 14/03/17 13:50, Bill Burke wrote:
>>         >> I've got an idea.  What about
>>         >>
>>         >> * keep the code in the URL
>>         >>
>>         >> * Additionally add a "current-code" cookie
>>         >>
>>         >> If code in the URL doesn't match the cookie, then redirect
>>         to the URL of
>>         >> the current-code.
>>         >>
>>         >>
>>         >> On 3/14/17 6:53 AM, Marek Posolda wrote:
>>         >>> When working on login sessions, I wonder if we want to
>>         improve browser
>>         >>> back-button and browser refreshes.
>>         >>>
>>         >>> In shortcut, I can see 3 basic options:
>>         >>>
>>         >>> 1) Keep same like now and rely on header "Cache-Control:
>>         no-store,
>>         >>> must-revalidate, max-age=0" . This works fine and users
>>         never saw
>>         >>> outdated form and never submit outdated form 2 times.
>>         However the
>>         >>> usability sucks a bit IMO. When you press back-button
>>         after POST
>>         >>> request, you can see the ugly browser page "Web page has
>>         expired" . And
>>         >>> if you press F5 on this, you will see the unfriendly
>>         Keycloak error
>>         >>> page
>>         >>> "Error was occured. Please login again through your
>>         application"
>>         >>> because
>>         >>> of invalid code.
>>         >>>
>>         >>> 2) Use the pattern with POST followed by the redirect to
>>         GET. Since we
>>         >>> will have loginSession with the ID in the cookie, the GET
>>         request
>>         >>> can be
>>         >>> sent to the URL without any special query parameter.
>>         Something like
>>         >>>
>>         "http://localhost:8180/auth/realms/master/login-actions/authenticate
>>         <http://localhost:8180/auth/realms/master/login-actions/authenticate>"
>>         .
>>         >>> This will allow us that in every stage of authentication,
>>         user can
>>         >>> press
>>         >>> back-button and will be always redirected to the first
>>         step of the
>>         >>> flow.
>>         >>> When he refreshes the page, it will re-send just the GET
>>         request and
>>         >>> always brings him to the current execution.
>>         >>>
>>         >>> This looks most user-friendly. But there is the issue
>>         with performance
>>         >>> though. As we will need to followup every POST request
>>         with one
>>         >>> additional GET request.
>>         >>>
>>         >>> 3) Don't do anything special regarding back-button or
>>         refresh. But in
>>         >>> case that page is refreshed AND the post with invalid
>>         (already used)
>>         >>> code will be re-submitted, we won't display the ugly page
>>         "Error was
>>         >>> occured.", but we will just redirect to current step of
>>         the flow.
>>         >>>
>>         >>> Example:
>>         >>> a) User was redirected from the application to OIDC
>>         >>> AuthorizationEndpoint request. Login page is shown
>>         >>> b) User confirmed invalid username and password with POST
>>         request.
>>         >>> Login
>>         >>> form with error page "Invalid password" is shown
>>         >>> c) User confirmed valid username and password with POST
>>         request. TOTP
>>         >>> page is shown.
>>         >>> d) User press back-button. Now he will see again the page
>>         with
>>         >>> username/password form.
>>         >>> e) User press F5. The POST request will be re-sent, but
>>         it will use
>>         >>> previous "code", which is outdated now. So in this case,
>>         we will
>>         >>> redirect to the current execution and TOTP form will be
>>         shown. No
>>         >>> re-submission of username/password form will happen.
>>         >>>
>>         >>> In case 3, the username/password form will be shown
>>         again, but user
>>         >>> won't be able to resubmit it.
>>         >>>
>>         >>> In shortcut: With 2 and 3, users will never see the
>>         browser page "Web
>>         >>> page is expired" or Keycloak "Error occured. Go back to the
>>         >>> application". With 2, there is additional GET request
>>         needed. With 3,
>>         >>> the back-button may show the authentication forms, which
>>         user already
>>         >>> successfully confirmed, but he won't be able to re-submit
>>         them. Is it
>>         >>> bad regarding usability? To me, it looks better than
>>         showing "Web page
>>         >>> is expired".
>>         >>>
>>         >>> So my preference is 3,2,1. WDYT? Any other options?
>>         >>>
>>         >>> Marek
>>         >>>
>>         >>> _______________________________________________
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>>         >
>>
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