[keycloak-user] Unable to log in to master realm with new created users

[Stian Thorgersen]

Afraid there's not much more debug info available other than remote debugging. Have you made any changes to the db? What db are you using? Have you changed password hash iterations or some other configurations?

----- Original Message -----
> From: "Maurice Quaedackers" <Maurice.Quaedackers at planonsoftware.com>
> To: "Stian Thorgersen" <stian at redhat.com>
> Cc: keycloak-user at lists.jboss.org
> Sent: Thursday, 16 July, 2015 11:13:24 AM
> Subject: RE: [keycloak-user] Unable to log in to master realm with new created	users
> 
> I am creating the new user via the Keycloak Gui with the admin account. Reset
> the password several times for the new users and tried also creating other
> users results in the same issue.
> 
> I see the user being created in the keycloak db.
> 
> Is there a way I can get more logging to see more details other than
> credentials do not match?
> 
> (When I try the same action on other Keycloak instances it works like
> expected, so the issue is only present in this installation and I am looking
> why it is occurring now since till the beginning of this week this instance
> was working fine)
> 
> Best regards,
> 
> Maurice Quaedackers
> 
> -----Original Message-----
> From: Stian Thorgersen [mailto:stian at redhat.com]
> Sent: donderdag 16 juli 2015 10:50
> To: Maurice Quaedackers <Maurice.Quaedackers at planonsoftware.com>
> Cc: keycloak-user at lists.jboss.org
> Subject: Re: [keycloak-user] Unable to log in to master realm with new
> created users
> 
> How are you creating the new users? From the error message it looks like
> you're trying to login as the new user with an invalid password.
> 
> ----- Original Message -----
> > From: "Maurice Quaedackers" <Maurice.Quaedackers at planonsoftware.com>
> > To: keycloak-user at lists.jboss.org
> > Sent: Thursday, 16 July, 2015 10:21:04 AM
> > Subject: [keycloak-user] Unable to log in to master realm with new created
> > 	users
> > 
> > 
> > 
> > Hello,
> > 
> > 
> > 
> > I have an issue with a running Keycloak 1.2.0.Final instance.
> > 
> > 
> > 
> > The instance was running all okay but suddenly without changing
> > anything to the installation I am not able to create new users in the
> > Master realm and log in with this new user.
> > 
> > 
> > 
> > Allready existing users can login to Keycloak, also when I change the
> > password for the user.
> > 
> > 
> > 
> > As soon as I create a user (planon in this example) , and try to log
> > in with the given credentials I get Invalid username or password
> > prompted and see the line below in the server.log
> > 
> > 
> > 
> > ^[[0m^[[33m08:44:37,204 WARN [org.keycloak.events] (default task-24)
> > type=LOGIN_ERROR, realmId=master, clientId=security-admin-console,
> > userId=2260992e-a2fb-4503-b5a1-f468526fbc9f, ipAddress=84.233.191.62,
> > error=invalid_user_credentials, auth_method=form, response_type=code,
> > redirect_uri=https://fr-authtest.planoncloud.com/auth/admin/master/con
> > sole/, code_id=b2a5f41b-568c-420a-bd5d-770080c369ab, username=planon
> > 
> > 
> > 
> > How can I find the rootcause for this issue ? (And a resolution)
> > 
> > 
> > 
> > With kind regards / Met vriendelijke groet,
> > 
> > 
> > Maurice Quaedackers
> > Planon Cloud Center
> > _____________________
> > 
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> > 
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> > 
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> > T: +31 (0) 24 641 3135
> > F: +31 (0) 24 642 2942
> > 
> > E: maurice.quaedackers at planonsoftware.com
> > W: www.planonsoftware.com
> > 
> > 
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