[keycloak-user] Stuck in Email Validation question

Stian Thorgersen sthorger at redhat.com
Mon Oct 31 01:58:14 EDT 2016


There's no way currently.

On 28 October 2016 at 13:29, Hartmut Benz <h.benz at first8.nl> wrote:

> Hi all,
>
> I have a question about how I can get (a user) out of a Validate-Email
> deadlock that can result in our use case.
>
> Situation:
> New users can register with Social Login, Email verification is On,
> but for policy reasons, we do not use the incoming email from the
> Identity Provider, but require the user type in another email.
>
> Case:
> A user registers with (for instance) Google, but puts a typo in the
> email address entered in the registration page.
> Upon submit, the validation mail goes to Nirvana (the mis-typed email
> address) and the user is stuck with no way out I can discover.
> He cannot validate the email that he cannot receive.
> Every time he logs in (with Google), he gets the page that he needs to
> validate the email before proceeding.
>
> Is there a method to get out of this deadlock without involving a
> helpdesk call to delete 'stuck' user?
>
> Many thanks in advance
>      Hartmut
>
> --
> Dr. Hartmut Benz                                   +31 (0)6 30 167 093
> First8 B.V.                 Kerkenbos 10-59b       +31 (0)24 34 835 70
> www.first8.nl               6546BB Nijmegen        h.benz at first8.nl
>
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