[keycloak-user] Password Reset Issue for Outlook Users

N. C. Deepak Ramesh ncdram at gmail.com
Mon Aug 7 05:47:37 EDT 2017


Hi All,

We have deployed Keycloak 3.1.0.Final and everything works fine. However,
password reset fails for all users using Outlook (Webmail/Client). When
clicking on the password reset link the user gets the following message:

*We're sorry, An error occurred, please login through your application
again*

I suspect this is the same issue as what is described on
http://lists.jboss.org/pipermail/keycloak-user/2017-May/010586.html

Is this fixed in later versions of Keycloak? Or if it is deemed not to be a
Keycloak bug are there are any recommended work-arounds for this user base
that is primarily on Outlook? How do other installations get around this
problem? Any help would be greatly appreciated.

Thanks in advance.

Deepak


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