[keycloak-user] OTP Policy updates not reflects in Google Authenticator

[forums.akurathi at gmail.com]

Dear all,

We are running into a weird problem i.e., updates to OTP policy does not reflect at google authenticator app. We wonder is there any special instructions needed to get this working.

A sequence of steps :

1) create realm, create user
2) enable OTP
3) login with the newly created user
4) system asks you to configure OTP
5) update OTP policy such as number of digits from 6 to 8
6) try login again
7) system asks you to enter OTP but authentication fails

We expect the system should route the user to configure OTP page rather than prompting to enter OTP which anyways fails.

Your response is highly appreciated !!!

Thanks in advance

Regards
Krishna Kumar Akurathi