[Aerogear-users] An app crash scenario after clicking on push notification

[Federico Cerminara]

Hi Summers,
thanks for your immediate reply. The OS on the device i am testing now is
Android 6.0.1, but I don't know if it's an useful information cause I'm
using Ionic 1 and Angular 1 to develop a Cross Platform App.

The code is not publicly available but I can share some code pieces if you
suggest me which pieces of code could help us for this analysis.

It's not ax example app, I just took inspiration from the snippet of code
included in Android aerogear variant and used them to complete my app.js
code.

How could you help me?
Thanks anyway, Federico.


2017-04-18 16:33 GMT+02:00 Summers Pittman <supittma at redhat.com>:

> Frederico,
>
> Hi, sorry you are having trouble with UPS.  If you could help us out by
> answering a couple of questions that would be great.
>
> 1) Which OS is your applicatoin having trouble on and are you using
> Cordova or native libraries?
>
> 2) Is your code publicly available somewhere for us to look at?
>
> 3) Are you using the example app or is this your own implementation?
>
> I know from experience that with Android one of the common problems is
> that if the application has been killed by the OS then the Push libraries
> have to be reinitialized before you can send metrics to the server.  If you
> are initializing your push libraries in an Activity class instead of the
> Application class this may be something to double check.  Of course if this
> is iOS or Cordova then everything I just said is nonsense :)
>
> Summers
>
> On Tue, Apr 18, 2017 at 10:18 AM, Federico Cerminara <
> fedecentrico at gmail.com> wrote:
>
>> Hi,
>> my name is Federico Cerminara, 35 years old, engineer and web developer
>> in Rome.
>> I’m a beginner in cross platform app development and I’ve started using
>> aerogear cordova push plugin to enable reception of push notification.
>>
>> I’ve developed my first app. I’m able to receive correctly push
>> notification, both sending them directly by aerogear admin panel after
>> choosing a variant and and sending them from the application backend
>> following a custom logic. If I have my app closed or already open, clicking
>> on push notification seems to behave correctly, bringing user to
>> application first page. Instead, if I try to close all my applications
>> after receiving one or more push notification (image notification frequency
>> is quite low) and then I try to click on my waiting push, application
>> crashes showing a message that sound quite like this “The program
>> <app_name> has been interrupted”
>>
>> Can you tell me a way to solve this problem?
>> Thanks anyway, Federico.
>>
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>>
>
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