[jbosstools-dev] Steps to reproduce Automated Error Report bot issues?

[Marcel Bruch]

> On 11 Jul 2016, at 20:53, George Gastaldi <ggastald at redhat.com> wrote:
> 
> That looks awesome. Is there any way to get in touch with the original reporter?
> 

Just click on the link. This will open your email client and the reporter’s email addresses will be in the to-line of your email.

> How would the needinfo flags help in this case?
> 
> 

First, setting the resolution to Cannot Reproduce will create the following message in the popup notification *after it was send*:

You hit a problem were the stack trace and log message alone do not provide enough context to triage this issue.
<#if resolutionNotes>
${problem.resolutionNotes}
<#elseif bug>
A reviewer requested further information before processing this problem. Please visit visit {link,rel=bug;title=${problem.bug.key}} and see whether you can add missing details.
<#elseif needinfo>
A reviewer requested further information before processing this request. Please visit {link,rel=submission;title=your submission} and see whether you can add missing details.
</#if>


With needinfo flag set, the message will be presented in the error notification *before* the user sends the report. Then the user knows immediately that his assistance is needed and hopefully takes more time to create a helpful error report / comment.

Marcel

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