Correct, the toString() of ProcessInstance is not implemented. http://docs.jboss.com/jbpm/v3/userguide/mail.html just use #{variableName} View the original post : http://www.jboss.com/index.html?module=bb&op=viewtopic&p=4060312#4060312 Reply to the post : http://www.jboss.com/index.html?module=bb&op=posting&mode=reply&p=4060312