[jboss-user] [jBPM] - Re: Designer: escalation feature

[Maciej Swiderski]

Maciej Swiderski [https://community.jboss.org/people/swiderski.maciej] created the discussion

"Re: Designer: escalation feature"

To view the discussion, visit: https://community.jboss.org/message/754862#754862

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> Andrea Carpineti wrote:
> 
> Also the mary's group is empty. In my example I tried to use only one user for the first assignment (krisv on my case)...
> If I'm right this could be a problem because since there is only one specific user assigned to the task, the task status becomes "Reserverved" instead of "Ready".
yes, you're right, if there is only one potential owner task with get reserved state directly. I meant that after reassignment it will have two potential owners old one (krisv) and new one (mary).


> Andrea Carpineti wrote:
> So I tried to assign the HT to multiple users but the task seems to disappear and no one can do the claim.
> I tried to solve that problem adding taskorm.xml as said in  https://community.jboss.org/message/753711#753711 https://community.jboss.org/message/753711#753711 but this doesn't works in my case (maybe the problem is I'm using postgres?! I don't know).
> 
Did you get same exception in the server log when using group tasks panel?

Could you check your data base what is the status of that task and who is assigned to it as potential owner?

HTH
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