[jbosstools-dev] Disabling a compulsory field in JIRA

[Max Rydahl Andersen]

My guess is you have set Issue type to "Support Patch" which requires a support case reference.

Use Task, Bug or Feature Request and you wont be asked for such things.

/max

On Wed, Jul 10, 2013 at 02:57:17AM -0400, Michelle Murray wrote:
>So I've got a bit of an issue with JIRA at the moment and I hope someone can solve it for me. I'm asking the JBDS team because we all use JIRA a lot and someone else might have come across the issue.
>
>Steps to reproduce:
>1. Find a bug in JBDS
>2. Go to JIRA to report bug
>3. Click 'create issue' icon
>4. Fill in the usual fields (bug, summary, component, affects version, description)
>5. Click 'create' to create the JIRA
>>> Creation fails
>
>It seems that in the create new issue window, there is another compulsory field, 'Support Case Reference' (screen capture attached). And if I don't enter a URL I can't submit the bug.
>
>Now this seems to just be my issue as Rob had a look and the field doesn't appear for him. I've obviously done something, but what and how do I fix it?
>
>Any ideas anyone? Answers on a postcard to Brisbane :)
>
>Thanks,
>Michelle
>


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