[jbosstools-dev] Disabling a compulsory field in JIRA

[Martin Malina]

Max, this has long been solved. It was a changed made in error and was reverted back by the jboss.org team.

-Martin

On 30. 7. 2013, at 12:57, Max Rydahl Andersen <manderse at redhat.com> wrote:

> My guess is you have set Issue type to "Support Patch" which requires a support case reference.
> 
> Use Task, Bug or Feature Request and you wont be asked for such things.
> 
> /max
> 
> On Wed, Jul 10, 2013 at 02:57:17AM -0400, Michelle Murray wrote:
>> So I've got a bit of an issue with JIRA at the moment and I hope someone can solve it for me. I'm asking the JBDS team because we all use JIRA a lot and someone else might have come across the issue.
>> 
>> Steps to reproduce:
>> 1. Find a bug in JBDS
>> 2. Go to JIRA to report bug
>> 3. Click 'create issue' icon
>> 4. Fill in the usual fields (bug, summary, component, affects version, description)
>> 5. Click 'create' to create the JIRA
>>>> Creation fails
>> 
>> It seems that in the create new issue window, there is another compulsory field, 'Support Case Reference' (screen capture attached). And if I don't enter a URL I can't submit the bug.
>> 
>> Now this seems to just be my issue as Rob had a look and the field doesn't appear for him. I've obviously done something, but what and how do I fix it?
>> 
>> Any ideas anyone? Answers on a postcard to Brisbane :)
>> 
>> Thanks,
>> Michelle
>> 
> 
> 
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> 
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--
Martin Malina
JBoss QA Engineer
Red Hat Czech s.r.o.
Purkynova 99
612 45 Brno, Czech Republic

Tel.: +420 532 294 265




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