[jbosstools-dev] Steps to reproduce Automated Error Report bot issues?

[Leonard Dimaggio]

I don't think it was QE - but - I was out all last week - maybe someone did
something....   ;-)

On Mon, Jul 11, 2016 at 1:00 PM, Alexey Kazakov <alkazako at redhat.com> wrote:

>
> On 07/11/2016 12:49 PM, George Gastaldi wrote:
>
> Thanks Alexey,
>
> The issues I was referring to were:
> <https://issues.jboss.org/browse/JBIDE-22705>
> https://issues.jboss.org/browse/JBIDE-22705 and
> https://issues.jboss.org/browse/JBIDE-22706
> I don't remember creating those issues through the web interface, perhaps
> someone else did it?
>
>
> Maybe someone from QE?
>
> Anyway, I was just wondering if there is some way to have the user steps
> used to reproduce those exceptions from AERI, otherwise I'll just close
> them as Cannot Reproduce.
>
>
> If these exceptions do not reported often and you don't see what could be
> the reason for that then I'm not sure there is something we can do with
> such reports.
> But if they are reported often by different users then it worth a deep
> investigation.
> Marcel, is there any way to interact with reporters after submitting a
> report?
>
> Thanks.
>
>
>
> Thank you
>
> *George Gastaldi*
>
> https://onename.com/gastaldi
>
> On Mon, Jul 11, 2016 at 1:44 PM, Alexey Kazakov <alkazako at redhat.com>
> wrote:
>
>> George, AFAIK these JIRAs are not created automatically. If you see a
>> JIRA created by AERI then someone created it via AERI web interface when
>> reviewing reports.
>> And as Len said, every component lead is supposed to review the reports
>> weekly and create JIRAs/close reports for his/her components.
>> If you someone doesn't have access to AERI then please let us know.
>>
>> On 07/11/2016 12:34 PM, Leonard Dimaggio wrote:
>>
>> I thought that we had agreed that Dev + QE component leads would review
>> the (weekly) reports from AERI and then log JIRAs....selectively.
>>
>> -- Len
>>
>> On Mon, Jul 11, 2016 at 12:22 PM, George Gastaldi < <ggastald at redhat.com>
>> ggastald at redhat.com> wrote:
>>
>>> Hi,
>>>
>>> I noticed that the AERI bot opens some JIRA according to the issues
>>> reported by the users. I am having a hard time trying to reproduce these
>>> errors, mostly because I don't know what the user did to make that happen.
>>> How can I have access to the steps performed by the user when the error
>>> occurred?
>>>
>>> I think that opening an issue with a Stacktrace is not that useful if
>>> you don't know how to reproduce that error locally.
>>>
>>> Best Regards,
>>>
>>> *George Gastaldi*
>>>
>>> <https://onename.com/gastaldi>https://onename.com/gastaldi
>>>
>>> _______________________________________________
>>> jbosstools-dev mailing list
>>> jbosstools-dev at lists.jboss.org
>>> https://lists.jboss.org/mailman/listinfo/jbosstools-dev
>>>
>>
>>
>>
>> --
>> Len DiMaggio ( <ldimaggi at redhat.com>ldimaggi at redhat.com)
>> JBoss by Red Hat
>> 314 Littleton Road
>> Westford, MA 01886  USA
>> tel:  978.392.3179
>> cell: 781.472.9912
>> http://www.redhat.com
>> http://community.jboss.org/people/ldimaggio
>>
>>
>>
>>
>> _______________________________________________
>> jbosstools-dev mailing listjbosstools-dev at lists.jboss.orghttps://lists.jboss.org/mailman/listinfo/jbosstools-dev
>>
>>
>>
>
>


-- 
Len DiMaggio (ldimaggi at redhat.com)
JBoss by Red Hat
314 Littleton Road
Westford, MA 01886  USA
tel:  978.392.3179
cell: 781.472.9912
http://www.redhat.com
http://community.jboss.org/people/ldimaggio
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